What are the responsibilities and job description for the Client Service Representative position at MAC Animal Hospital?
MAC Animal Hospital is seeking an experienced Veterinary Receptionist to join our team!
As the face of the hospital our Receptionists greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.
In this role, you will manage the flow of walk-ins, provide empathetic customer service, manage a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.
This is a flexible part-time position with availability needed for 2 Saturdays per month.
Full-time benefits and compensation**:
- Compensation: $12-15 per hour, for each hour worked*
- Health package: Medical, dental, and vision insurance with HSA option
- Life insurance, disability and 401k options
- Employee Assistance Program
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
Minimum qualifications and skill set:
- Previous experience in a front desk role is required
- Previous veterinary experience is highly desired
Join the Team at MAC Animal Hospital!
Located in Calera, Alabama, MAC Animal Hospital is a thriving 4-doctor walk-in clinic providing everything from wellness care and sick visits to surgery, dental services, and in-house lab diagnostics. But what truly sets us apart is our people.
Were a close-knit, supportive team that believes in lifting each other up and creating a positive, collaborative work environment. Every day brings new challenges, and we face them togetherwith grace, humor, and a shared commitment to excellent patient care. We also place a strong emphasis on mentorship and professional growth. Whether you're just starting out or looking to expand your skills, were here to help you thrive and feel at home for the long term