What are the responsibilities and job description for the Customer Support Engineer (CSE) position at Maania Consultancy Services?
Responsibilities
System & Application Support
Provide on-site technical support for ITS, DMM, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds across WHS FSD, DISA, and other DoD components.
Minimum Requirements:
System & Application Support
Provide on-site technical support for ITS, DMM, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds across WHS FSD, DISA, and other DoD components.
Minimum Requirements:
- A minimum of five (5) years of experience in technical support, systems analysis, or IT service delivery within a DoD or federal environment.
- Must have DoD 8570 – IAT Level III compliant certification
- Experience supporting enterprise applications and working directly with end users.
- Java experience[JS1] [JS2]
- Shall possess an Active Secret security clearance
- Bachelor’s degree in information technology, Computer Science, or related discipline, or equivalent experience in lieu of education.
- DoD 8570 – IAT Level III compliant certification preferred (e.g., SecurityX/CASP CE).
- Microsoft Certified Systems Engineer (MCSE)
- ITIL 4