What are the responsibilities and job description for the Help Desk Support (The must be local to Austin, TX) position at M9 Consulting?
Job Details
Title: Help Desk Support
Location: Austin, TX (Onsite)
Duration: 15 Months
Job Description:
- Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).
- Experience working with customers across all levels of technological proficiency.
- Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information systems
- Experience with Active Directory
- Experience with cloud platforms and technologies like Microsoft Azure
- A strong desire to grow and advance within an organization with an opportunistic landscape
- A strong desire to grow and advance within an organization with an opportunistic landscape
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