What are the responsibilities and job description for the Manager - Accounts Payable position at m3?
Description Summary:
The Accounts Payable Manager leads and oversees all aspects of the Accounts Payable function. This role ensures operational excellence, compliance, and customer satisfaction while developing a high-performing team and driving continuous process improvement across the department.
Essential Duties:
The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor’s requests for additional or altered duties.
- Manage and mentor AP Supervisors, Leads, and Specialists to maintain consistency, accountability, and a positive team culture.
- Oversee the full AP cycle across all hotel portfolios, ensuring timeliness, accuracy, and compliance with internal controls.
- Establish and monitor AP performance metrics, setting departmental goals for accuracy, turnaround time, and compliance.
- Lead implementation and optimization of AP automation tools and system integrations.
- Establish, maintain, and enforce standard operating procedures (SOPs) across all properties and clients.
- Partner with Accounting Managers, Accountants, and various team members to resolve issues and align AP workflows with monthly close requirements.
- Drive continuous process improvements and best practices to enhance efficiency and reduce manual workload.
- Develop training programs and succession plans to support team growth and continuity.
- Serve as the escalation point for complex AP or vendor issues.
- Perform other duties and strategic projects as assigned.
Education/Training/Experience:
- Bachelor's Degree in Accounting, Finance, Business Administration, or related field required
- 5 years of progressive experience in accounting required, with at least 2-3 years in a supervisory or managerial role
- Proven experience managing teams, driving process improvements, and achieving departmental KPIs
- Strong understanding of AP systems, workflows, and compliance standards
- Experience with Accounting Core or similar financial systems preferred
- Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent communication and interpersonal skills, with the ability to lead and collaborate across teams
- Prior experience in professional accounting services or customer-centric organizations strongly preferred
- Strong English communication (written and verbal) and math skills
- Customer-focused with a commitment to service excellence
- Accounting or finance-related certifications are desirable
- Demonstrated ability to manage multiple priorities in a fast-paced environment
Physical Requirements:
- Ability to sit and/or stand for extended periods.
- Ability to perform work on a computer for extended periods.
- Ability to work in the office regularly, or pivot to working at home should emergency situations arise.
- Ability to attend work per assigned schedule and attend meetings with excellent attendance and punctuality.
- Ability to lift and move light to moderate items occasionally without reasonable accommodation
