What are the responsibilities and job description for the Account Capacity Lead position at M2 Logistics?
The Account Capacity Lead is responsible for daily load assignments and building carrier capacity solutions for assigned market to support growth, profit, and network performance.
• Partner with Account Managers to understand growth opportunities, at-risk freight, profit improvement areas, and forecasted needs
• Negotiate, coordinate, and book trucks efficiently while protecting profitability
• Resolve carrier-related escalations and support ongoing carrier retention
• Build strong relationships with new and existing carriers to identify, develop, and implement capacity solutions
o Build consistent, reliable capacity across your market with dedicated or repeat carrier solutions
• Partner with other Account Capacity Leads to share opportunities and develop strategic carrier solutions
• Work with Strategic Sourcing to identify and secure new capacity
• Partner with Account Managers, Strategic Sourcing, and Pricing to support carrier strategy for bids
• Track and trace customer shipments
• Coordinate accessorial requests and approvals