Merchandising Team Lead - Richmond, VA

Merchandising Team Lead - Richmond, VA Location Remote Worker - N/A Post Date July 6, 2026 Description About M.R. Williams, Inc. M.R. Williams, Inc. is a family-owned business where convenience distribution is done differently. Established in 1976, M.R. Williams, Inc. has evolved throughout the years, partnering with the convenience store channel to provide not only products and customer service but technological solutions unlike any other. Our employees understand that their purpose is to make every decision by first asking how it will impact the customer. We take pride in understanding our customers’ needs and providing solutions through our selfless service and continuous search for improvement. We are excited to find talented individuals who share our passion for our customers. Novelty Express is a leading provider of novelty and impulse items for convenience stores, truck stops, travel centers, and other retail outlets. It is a division of M.R. Williams, Inc., serving customers via a DSD model. WilFoods, LLC, our sister company, offers a comprehensive selection of proprietary grab-n-go products, with custom label availability. We operate state-of-the-art facilities, handle all the staffing and regulatory requirements, and more. Our products are available for distribution to various industries, including convenience stores, schools, prisons, office parks, and more. All MR Williams employees are to demonstrate behaviors in harmony with MR Williams' values of Sincere Commitment, Selfless Service, and Never Satisfied. Position Summary The role of Merchandising Team Lead (MTL) is a vital position in ensuring the success of the Retail Services Department as a whole. In this position, you will lead a team of 3-4 Merchandising Specialists through convenience store resets, both at the chain and individual store level. The MTL will work closely with the Regional Sales Managers and Territory Managers in their assigned geographic location to create and implement a schedule to complete the workload required. Requirements Responsibilities Team Scheduling and communication of that schedule to all partners involved. Ordering of Tags and Supplies for team as needed. Working with the POG Manager to ensure proper POGs are available for resets. Completing store reset pre-work in partnership with DRS, RSM/TM, and customer. Working hands-on with the team to complete resets in stores and ensuring all work is being executed properly inclusive of POG sets, product return sorting, etc. Leadership and development of the team through continuous feedback, annual reviews, and other performance management tasks. Oversight of hiring and onboarding new team members in partnership with the Director of Retail Services and Talent Manager. Managing team expense reports and PTO and providing approvals on a weekly basis. Creating a team culture that promotes the MR Williams values and centers on collaboration, respect, and selfless service. Attend trainings, conferences, and other meetings as needed. Other duties as assigned by Leadership. Education, Experience and Skills Required 1-2 years of previous management/supervisory experience preferred. Clean driving record required. Ability to lift, push, pull up to 50 lbs. This position includes frequent overnight travel Physical Requirements, Working Conditions, and Travel Requirements Physical Requirements Must be able to lift up to 25 pounds. Must be able to push up to 25 pounds. Must be able to pull up to 35 pounds. Sitting for long periods, general bending and twisting are associated with lifting. Travel up to 75% of time.