Shipping and Receiving Supervisor

DEPARTMENT: Shipping/Receiving

REPORTS TO: Shipping/Receiving Manager

DIRECT REPORTS: Shipping & Receiving Clerks, Raw Stock Inventory Clerk, Driver

REVISION NUMBER: 6

POSITION SUMMARY:

The Shipping & Receiving Supervisor is responsible for ensuring all material and goods are shipped and received in a safe and timely manner. The Shipping & Receiving Supervisor oversees the proper handling of raw bar stock.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Supervise daily shipping and receiving to and from vendors and for customer orders and returns.
• Create daily shipping paperwork for outsourced parts.
• Ensure that all shipments from the previous day are logged out as needed.
• Ensure customer orders are properly packaged and labeled for shipping.
• Ensure pallets are securely loaded and transported; trucks are loaded and unloaded properly; proper shipping containment is used.
• Ensure parts for outside services are gathered, shipped, completed and received in a timely manner.
• Ensure outsourced parts received are properly logged into system and delivered to appropriate area.
• Provide oversight to the Raw Stock Inventory Clerk to ensure inventory is marked and pulled appropriately and that materials are organized and properly managed.
• Communicating with Sales department for individual part orders that will be shipping out UPS or customer pick up; collect all parts and bring to Shipping & Receiving to be shipped out or picked up.
• Receive and verify parts paperwork from vendors; verify delivery matches the Purchase Order and was received properly in system.
• Work with Customer Shipping Specialist to ensure all customer orders are prepared per customer requirement and shipped in a timely manner.
• Ensure that direct reports understand their overall responsibilities and tasks; mentor and develop direct reports to maximize performance and engagement. Communicate company goals policies, and processes and ensure they are followed.
• Perform other related duties as assigned.

EDUCATION/EXPERIENCE:

• High School Diploma or equivalent required.
• Minimum of three (3) years of shipping and receiving experience with increasing responsibilities required; some lead supervisory experience preferred.
• Forklift experience required.

SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:

• Forklift experience is required; material handling experience preferred.
• Experience with DHL, UPS, FedEx, Priority One, or similar shipping and delivery services preferred.
• Freight forwarding experience preferred.
• Strong verbal and written communication skills are required. Effective communication with vendors, customers, Sales, Supply Chain, and internal departments is essential.
• Must be comfortable working in a hands-on environment while also providing effective supervision and leadership to the Shipping & Receiving team.
• Ability to safely handle, move, load, and unload materials and shipments while ensuring proper material-handling procedures are followed.
• Strong organizational skills with the ability to prioritize multiple shipments, customer orders, vendor deliveries, and outside service requirements in a timely manner.
• Ability to work independently, make sound decisions, resolve shipping and receiving issues, and maintain accurate documentation and inventory records.

PHYSICAL REQUIREMENTS:

Environment: Work is performed in an indoor and outdoor shop environment; exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions.

Physical: Primary functions require physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to frequently climb on ladders or stairs; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information. This position requires the ability to occasionally lift and/or move up to thirty (30) pounds. Personal protective equipment (PPE), including steel toe shoes and safety glasses, must be worn at all times while in the shop.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

TRAINING REQUIREMENTS:

All employees are to be indoctrinated in the QMS within sixty (60) days of hire.