What are the responsibilities and job description for the Desktop IT Support Technician position at MÄK Technologies, Inc.?
Cambridge, MA
The Desktop IT Support Technician is responsible for providing day-to-day technical support to employees by installing, configuring, maintaining, and troubleshooting computer hardware, software, peripherals, and basic network connectivity. This role ensures users have reliable and functional technology resources and serves as the first point of contact for desktop support issues.
The Desktop IT Support Technician is responsible for providing day-to-day technical support to employees by installing, configuring, maintaining, and troubleshooting computer hardware, software, peripherals, and basic network connectivity. This role ensures users have reliable and functional technology resources and serves as the first point of contact for desktop support issues.