What are the responsibilities and job description for the Phone Pro position at M&K Pizza – Pizza Inn?
Duties and Responsibilities
- Answers phone, suggestively sells menu items, accurately takes orders and quotes proper delivery times.
- Familiar with menu and able to describe items.
- Knows manager, coupon and Radio/TV specials.
- Responsible for proper cash handling.
- Able to give directions to the restaurant.
- Keeps pace with incoming orders.
- Keeps area clean and organized.
- Assists in keeping kitchen area clean.
- Stays familiar with delivery area.
- Assists with folding pizza boxes.
- Performs guest callbacks.
- Completes opening and/or closing checklists.
- Other duties as assigned by Company Management.
Requirements
(Minimum requirements for entry into position)
- Entry-level position.
Skills and Characteristics Required
- Excellent customer service skills.
- Strong communication skills. Must be pleasant, personable and friendly.
- Sense of urgency.
Physical Demands
Must be able to speak clearly and listen attentively to supervisors and employees. Must have the ability to remain stationary for periods of up to four hours in length.
Working Conditions
Typical restaurant environment.
Reports to: Manager
LOCATION: 3005 National Parks Hwy.Location: Restaurant
FLSA Status: Non-Exempt