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Release of Information HIM Representative 2

M Health Fairview
Minneapolis, MN Full Time
POSTED ON 11/22/2025 CLOSED ON 12/2/2025

What are the responsibilities and job description for the Release of Information HIM Representative 2 position at M Health Fairview?

Requisition ID: 2025-156883 Profession: Business Operations Specialty: Medical Coding/Health Information Mgmt Requisition Post Information* : External Company Name: https://www.fairview.org Location: University of Minnesota Medical Center-West Bank, West Building Shift: day Hours per 2 weeks: 80 Department: HIM Release of Info

Responsibilities/Job Description

Fairview is looking for a Release of information/HIM 2 to join our dynamic team. This is a full time (80 hours every two weeks) position that will require you to work onsite Wednesday, and remote the remaining days of the week. This is a remote position, benefit eligible, and part of team that 70% if the staff has worked in the department for over 10 years!

This position is responsible for HIM functions supporting the completeness, integrity, and privacy of medical record documentation with a high degree of accuracy and attention to detail. Responsibilities focus on processing written and verbal release of information requests in compliance with Fairview policy; federal, state, and other regulatory requirements. Timely and accurate processing of all work is essential. Responsibilities

  • Responds to patient, provider, and third-party phone calls with excellent customer service, accurate information, and reliable follow-through.

  • Processes verbal and written requests for medical records each day, including urgent care needs, patient requests, and electronic exchanges such as MyChart or email.

  • Supports external care providers by helping them access Fairview health records electronically when urgent patient care is required.

  • Retrieves, distributes, and re-files patient health records from paper, microfilm, and microfiche to ensure care teams have the information they need.

  • Ensures medical records are complete and available on time to support Revenue Cycle workflows, regulatory requirements, and timely collection of expected payments.

  • Follows all organizational policies, including the Revenue Cycle Escalation Policy, safety guidelines, and compliance standards.

  • Communicates respectfully, supports patient and caregiver decision-making, and tailors services based on individual and cultural needs.

  • Meets all education and training requirements for the role and contributes to a culture of improvement and efficiency.

  • Completes special projects and other assigned duties as needed.

Required Qualifications

  • A.A./A.S. in Health Information Management or related field or Two years of experience in an applicable health information management department may substitute for an associate degree
  • Working knowledge of EHR systems.

Preferred Qualifications

  • B.S./B.A. in Health Information Management
  • HIT degree and two years in Health Information Management Release of Information.
  • Registered Health Info Tech or
  • Registered Health Info Admin

Qualifications

$22.51- $31.78 Hourly

Salary : $23 - $32

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