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Property Management Administrative Assistant

M&D Real Estate Group
Rockwall, TX Full Time
POSTED ON 10/23/2025 CLOSED ON 10/30/2025

What are the responsibilities and job description for the Property Management Administrative Assistant position at M&D Real Estate Group?

Company Description

M&D Real Estate is a five-star, full-service firm based out of Rockwall, Texas offering top residential and commercial real estate agents, as well as premier property management services, to clients throughout the Dallas-Fort Worth Metroplex.

Position Summary

The Administrative Assistant position will assist our Property Management Team. Responsibilities include account receivable entries and account payable entries, correspondence with tenants, owners and vendors, prospect screening, assisting with tenant move in and move out processes and other operations as required. You will ensure compliance with M&D Property Management policies and procedures, safety and fair housing guidelines, and liability concerns.

Responsibilities:

  • Answering incoming phone calls
  • Accounts payable entries
  • Accounts receivable entries
  • Follow up and document status of leads maintaining records and data bases
  • Process and verify leasing applications and corresponding documents
  • Maintain consistent and courteous communication with all internal and external callers and tenants and property owners
  • Assist tenants with miscellaneous requests and questions
  • Process rental applications and leasing paperwork
  • Assist with tenant service requests; dispatch calls to maintenance/services vendors and follow up with tenant as required
  • Assist Property Manager with data input and various tasks as needed
  • Attend training as required
  • Develop a complete familiarity with the Property Management web-based software system
  • Occasional on-call availability to answer after hours maintenance calls

Required Skills:

  • Positive, friendly, and ambitious attitude with excellent problem solving, listening, and deductive reasoning skills.
  • Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
  • Property Management experience a plus but not required
  • Experience with Yardi property management software, a plus
  • Superior customer service skills
  • Dependable and punctual
  • Proficiency in Microsoft platform including Word, Excel, Power Point, Outlook and Internet skills
  • Working knowledge of internet and internet searching techniques
  • Ability to work independently with minimal supervision
  • Strong business vocabulary, grammar and effective communication skills

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Rockwall, TX 75032 (Required)

Work Location: In person

Salary : $35,000 - $45,000

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