Office Operations Assistant

Position Overview

M.D. Home Health is seeking a dependable, detail-oriented Office Operations Assistant to support front-office workflow and essential administrative tasks. This role ensures smooth daily operations by handling phone communication, document processing, and basic clerical duties. The ideal candidate is professional, organized, and comfortable working in a healthcare environment.

Front Office Operations

• Answer incoming phone calls and route messages promptly and professionally
• Greet visitors, vendors, and delivery personnel
• Accept, log, and distribute mail, packages, and medical deliveries

Clinical Documentation Support

• Open nursing, therapy, and aide visit notes in the EMR
• Fax Plans of Care (POCs), physician orders, and other clinical documents
• Track fax confirmations and follow up as needed
• Upload referrals, authorizations, POCs, orders, and related documents into patient charts
• Ensure documents are labeled and filed according to agency standards

Medical Supply Management

• Track and maintain inventory of wound care items, PPE, and other medical supplies
• Restock supply shelves and update inventory logs regularly
• Prepare and dispense supplies to field nurses according to their requests or patient needs
• Report low stock or supply shortages to the Office Manager
• Assist with organizing supply orders and deliveries

General Clerical Tasks

• Scanning, copying, printing, and maintaining organized files
• Keeping the office workspace neat and orderly
• Supporting office workflow with other administrative tasks as assigned

Qualifications

• High school diploma or equivalent
• Previous administrative or office experience preferred
• Healthcare or home-health experience is a plus
• Strong phone etiquette and communication skills
• Comfortable with basic computer tasks (email, scanning, uploads)
• Able to follow procedures accurately and maintain confidentiality
• Reliable, punctual, and able to manage multiple priorities

Key Competencies

• Professional communication
• Attention to detail
• Time management
• Organization & multi-tasking
• Willingness to learn EMR and inventory systems

Compensation

• Competitive hourly rate based on experience
• Part-time schedule with potential for additional hours as agency needs grow

About M.D. Home Health, LLC

M.D. Home Health is a Medicare/Medicaid certified home health agency in West Palm Beach committed to quality, compassion, and excellence in patient care. Our team values professionalism, teamwork, and integrity as we serve our community.

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 25 per week

Work Location: In person

Salary : $18