What are the responsibilities and job description for the Culinary Operations Manager position at M Culinary Concepts?
Culinary Operations Manager - Westworld
M Culinary Concept is searching for a passionate Culinary Operations Manager to join our vibrant team and help us create incredible catering experiences across the Southwest. We’re an award-winning catering company based in Phoenix, AZ (we're talking TOP COMPANIES TO WORK FOR & GREAT PLACE TO WORK three years running!).
About the Role:
The Culinary Operations Manager plays a key leadership role in overseeing Back of House (BOH) concession operations across WestWorld and Monterra venues, ensuring seamless execution, food quality, and operational consistency during high-volume events. This position leads concession culinary teams, manages inventory and food safety compliance, and ensures all service areas are fully prepared to deliver exceptional guest experiences. The role also supports catered events executed by the M Culinary kitchen, partnering with culinary and operations teams to maintain smooth service flow, consistency, and high culinary standards.
Key Responsibilities:
- Oversee BOH concession operations across multiple venues during events, ensuring efficiency, urgency, and operational excellence
- Lead and supervise culinary concession teams, including staff assignments, pre-shift meetings, and execution standards
- Plan and manage concession operations based on event schedules, labor plans, and forecasted demand
- Ensure concession stands are fully stocked, operational, and event-ready prior to opening
- Maintain food quality, presentation, ticket times, and adherence to service standards
- Manage inventory processes including ordering, receiving, storage, rotation (FIFO), and waste reduction
- Monitor food and beverage cost controls and support inventory variance analysis
- Enforce food safety, sanitation, and regulatory compliance standards across all kitchen and storage areas
- Support M Culinary catered events by ensuring smooth BOH execution and service consistency
- Coordinate staffing and support training, coaching, and development of BOH team members
- Troubleshoot operational challenges in real time and maintain strong communication across culinary and event teams
M Culinary Concept: Where Food is Fun!
Forget stuffy corporate kitchens. At M Culinary Concepts, we're a passionate crew obsessed with crafting amazing food & beverage experiences. Our core values Inspiring Passion, Service to Others, Humbly Confident and Making Huge Fun! Think fast-paced, collaborative, and full of good times (and of course, delicious food!).
The Perks You Deserve:
As an employee-owner, you'll enjoy a sweet benefits package including medical, dental, vision insurance, a 401(k) match, and daily grab-and-go lunches made by our amazing chefs! Plus, you'll stay connected with our internal app and experience the ownership spirit that makes M Culinary so special.
What we need from you
· Professional experience in food and beverage or concession facilities management
· Strong ability to assess skills, implement change, and lead in high-volume, fast-paced environments
· Strong inventory forecasting and financial acumen
· Advanced computer competency (Excel, POS systems, shared platforms)
· Excellent oral and written communication skills
· Ability to operate with teamwork, urgency, and accountability
· Maintain confidentiality at all times
Supervisory Responsibility:
This position supervises all Back of House staff at WestWorld.
Ready to join the M Culinary Team
If you're an energetic Culinary Operations Manager who thrives in a fun and fast-paced environment, we want to hear from you! Apply using our mobile-friendly application today!