What are the responsibilities and job description for the Account Manager position at LYT?
Job Title: Account Manager, Eastern RegionStatus: Full TimeLocation: Remote, USACompany: SinWaves, Inc., dba LYTAbout Us: LYT is an American-based company providing future-forward intelligent traffic solutions. LYT's open-architecture cloud software solutions use state-of-the-art artificial intelligence and machine learning technologies to prioritize the flow of vehicles within a city, across corridors, and throughout an entire region. LYT is at the forefront of revolutionizing the way agencies and cities interact with data. Transit and emergency vehicles can enjoy shorter travel times, less congestion, lower emissions, and more reliability with LYT.With a commitment to innovation, accuracy, and reliability, LYT continues to push the boundaries of AI-powered language processing, offering transformative solutions that unlock new opportunities for municipalities across the transportation industry to improve their communities. Join us in creating a future where congestion becomes a thing of the past. Traveling at the speed of LYT.Growth at LYTThe Account Management team is part of the Growth organization at LYT and engages with our customers to understand their core challenges and act as a partner in creating the solution. The Account Management team has two north star objectives: retain our customers' business and grow opportunities within the customer base. The team cares deeply about the problems we're solving, so we empathize with and listen to our customers to build partnerships and deepen our value proposition. We thrive with constraints, getting creative to execute on a variety of deliverables in collaboration with other teams. Lastly, while we love to win, we know that the best means to that end on a broad scale is to support our colleagues and win as a team.About the RoleThe Account Managers (AMs) own the commercial aspects of renewals along with the end-to-end sales cycle for upsells in our existing mid-sized to large strategic customers. They are responsible for working closely with Deployment, Technical Support, Marketing, Partnerships, and Product teams to increase the footprint of LYT amongst our customers. AMs help ensure our customers find continued success and measured value in their partnership with LYT by expanding their product portfolio and intersection count. Account Managers own their own territory of existing customers and are responsible for retention, lead generation for upsell and cross-sell opportunities, and increasing revenue from the customer base. LYT has aggressive upsell goals and we are looking for dedicated professionals who can empathize with the needs of mid-sized to large complex agencies and are committed to the success of the transit industry.ResponsibilitiesDevelop an upsell/retention strategy for midsize to large complex customer agencies/citiesOwn the upsell pipeline from marketing qualified lead to closeBuild your own strategy to drive pipeline development throughout your book of business (our customer base)Develop and maintain account plans for key accountsWork with marketing to develop customer-focused collateral and execute campaignsAchieve/exceed quota expectationsDevelop business proposals and deliver Executive Business presentations to agency leadership and executives that prove ROILead demonstrations/trainings of the full LYT platformWork with agency decision-makers to identify budget and procurement pathsManage competitive and noncompetitive procurement for both upsells and renewals (including responding to RFPs, writing sole source justification, and navigating cooperative purchasing agreements)Attend conferences, onsite agency visits, and other events to meet customers, build relationships, represent LYT as a thought leader, and move deals forwardWork collaboratively with all cross-functional departments to provide a constant loop of feedback on our competition, market, and customersDevelop and maintain Success Plans for customer baseAbout You2-5 years of quota-carrying SaaS experience in the public sectorBachelor's degree in Business, Marketing, Communications, or related fieldA track record of meeting and exceeding quota and pipeline expectationsA strong ability to listen to various stakeholders and synthesize relevant informationPersistence and the ability to find creative ways to communicate value to customersStrong intuition and ability to thrive with minimal direction: you can ideate and execute a plan effectively, think strategically, and balance multiple competing prioritiesExceptional organizational skills, with the ability to multitask a high volume of opportunities at all timesExcellent communication and a proven ability to work cross-functionallyExperience in public transportation, public safety or mobility govtech spaceWhat We Offer: At LYT, we offer competitive compensation and benefits. We believe in fostering a work environment that prioritizes flexibility and work-life balance. Our team enjoys:Competitive Compensation: LYT offers competitive compensation packages.Comprehensive Benefits: Enjoy a competitive benefits package that includes health insurance, dental, vision, and 401k.Remote-First: We embrace a remote-first approach, allowing our team members the flexibility to work from home. We use technology to keep teams and team members connected ensuring that they feel supported and connected.Supportive Culture: Join a collaborative team that values your contributions and encourages professional growth.Career Development: Opportunities for career growth and development.Work-Life Balance: We understand the importance of personal time, and we promote a culture that respects your needs outside of work.EEO Statement: SinWaves, Inc., dba LYT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Posted by ApplicantPro
Salary : $77,000 - $103,000