What are the responsibilities and job description for the COOK (Deli Associate) position at Lyons Specialty Co LLC?
Description
ABOUT US:
Livonia Travel Plaza is located at 8621 Airline Highway, Livonia, Louisiana. Livonia Travel Plaza “On The Way to Everywhere” is a one-stop shop: Convenience Store, Casino, Fuel and Truck Stop. Offering a wide selection of snacks, candy, beverages, groceries, retail necessities, novelties, gifts, and full deli serving breakfast, lunch, dinner and daily special options alongside competitively priced fuel, new diesel pumps and large truck parking.
ABOUT THE ROLE:
SNAPSHOT: The Cook (Deli Associate) role is responsible for greeting, assisting and providing exceptional customer service and making sure everyone leaves with a smile! Cooks are held to very high standards since serving our customers is an important role within our store. Cooks are responsible for preparing and serving all food served in the deli and ensuring continuous delivery of superior quality and freshness of all products.
- LOCATION: Livonia Travel Plaza
- STORE HOURS: Open 24-hours Monday – Sunday
- POSITION: Cook (Deli Associate)
- COMMITMENT: Part-Time or Full-Time schedules available.
- COMPENSATION: Hourly
- BENEFITS (Full-Time): Health, Dental, Vision, Basic Life, Short/Long Term Disability, 401(K)
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Deliver Outstanding Customer Service: Greet customers and provide friendly, courteous, friction-less and elevated experience for guests.
- Ensure superior quality and freshness of all ingredients and food products prepared and produced before making them available to customers.
- Understand food label ingredients to provide customers with accurate information.
- Participate in recipe development and execution. Monitor food quality, presentation. Maintain appropriate product assortment and levels in the cold and hot cases.
- Promote an in-store selling culture: creating a variety of appealing displays to attract guests.
- Understand all health, safety, and sanitation regulations.
- Promptly respond to requests for service and assistance.
- Treat all customers and co-workers fairly, consistently and with respect
- Maintain a safe and sanitary work environment for food preparation, clean shelving, refrigeration equipment, appliances, storage, prep and display areas.
- Foster positivity and professionalism in all aspects (including appearance) towards guests, co-workers and management.
- Adheres to and comply with all company policies, best practices, safety guidelines and regulations, applicable local, state, and federal laws
Requirements
ABOUT YOU:
REQUIRED QUALIFICATIONS & PREFERRED EXPERIENCE:
- Must be at least 18 years or old. High School diploma/GED or equivalent preferred.
- Must be able to satisfactorily pass a criminal background check and drug/alcohol screen.
- At least 1-2 years of proven commercial cooking, restaurant experience. Previous experience working in a high-volume, guest-focused, transactional environment preferred.
- Must be able to read, understand and follow recipes, work quickly, accurately and efficiently.
- Knowledge and proficiency in food preparation, cooking techniques, using kitchen equipment and health and safety regulations.
- Must be able to frequently stand, walk, squat, bend, balance, lift and move up to 10-50 pounds throughout shift.
KEY ABILITIES & SKILLS:
- DEPENDABLE: Must report to work on time with a good attendance history.
- FLEXIBLE: Willingness to be open, to learn, and to take on new responsibilities.
- DRIVEN: Strong work ethic and self-motivation. Takes initiative and works independently of direct supervision and as part of a team.
- OUTGOING and ENERGETIC: Pleasant with co-workers, displays good-natured, cooperative and respectful attitude towards others.
- Communicates respectfully and maintains a calm and polite demeanor in fast-paced, high-energy situations.
- Contribute to company vision, morale and mission. Performs job duties satisfactorily.
VALUABLE CHARACTERISTICS (that define Lyons / Livonia Travel Plaza Culture):
- Pride – Being and doing your best even when no one else is looking.
- Passionate – The internal drive for individual, team, and company.
- Adaptable – A willingness to change when necessary.
- Resourceful – Using existing tools and processes to execute responsibilities timely and accurately.
- Winning – Self-motivated and goal-driven to go out and win the day – EVERY DAY!
PRE-EMPLOYMENT REQUIREMENTS:
Applicable candidates will be required to submit authorization and successfully complete Pre-Employment Screening:
Criminal Background Investigation and Drug and Alcohol Test.
The above information is intended to describe the general nature, preferred abilities, and level of the work being performed by individuals assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities and skills required. Furthermore, they do not establish a contract for employment.
Lyons Specialty Co., LLC/Livonia Travel Plaza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable law.