Maintenance Administrator

Position Overview

We are seeking a Maintenance Administrator to support our growing service division, which includes electricians, plumbers, and maintenance technicians servicing over 450 grocery store locations. This role is ideal for someone who enjoys helping hands-on, field-based employees succeed by handling the administrative, reporting, and technology-related aspects of their work.

Our technicians are experts in what they do in the field. This role exists to support them behind the scenes — helping translate field work into accurate documentation, reports, and system updates so jobs run smoothly and efficiently.

Key Responsibilities

• Assist service technicians with administrative and reporting tasks
• Enter, review, and organize service reports, work orders, and documentation
• Help technicians with technology-related needs (apps, systems, tablets, photos, uploads, etc.)
• Ensure service tickets are completed accurately and submitted on time
• Communicate with technicians, service managers, and internal teams to gather missing information
• Maintain organized records for service calls, repairs, and maintenance work
• Support scheduling, follow-ups, and general office coordination as needed
• Act as a reliable point of contact between the field team and the office

Qualifications & Skills

• Strong organizational and time-management skills
• Comfortable working with blue-collar field teams and supporting hands-on roles
• Patient, clear communicator who can explain technology and processes simply
• Proficient with basic office technology (email, spreadsheets, reporting systems, document uploads)
• Detail-oriented with strong follow-through
• Ability to multitask and prioritize in a fast-paced environment
• Prior administrative, office support, or service-industry experience preferred
• TimberScan - 100 to 200 per week
• Familiarity with Service Work (Maint. Techs, Plumbers, and Electricians)

What We’re Looking For

• Someone who enjoys being a support system and problem-solver
• A team player who takes pride in helping others succeed
• Comfortable working in an office environment while supporting field operations
• Reliable, professional, and proactive

The position will be Mon-Fri 8:30am to 5pm, fully in-office. There is an on-call rotation for dispatch required with this position.

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Westville, NJ 08093 (Required)

Work Location: In person

Salary : $20 - $25