What are the responsibilities and job description for the Group Sales Account Executive position at Lynchburg Hillcats?
Account Executive – Group Sales
Lynchburg Hillcats
Class A Affiliate of the Cleveland Guardians
2025 Carolina League Champions
Class A Affiliate of the Cleveland Guardians
2025 Carolina League Champions
Job Summary
The Lynchburg Hillcats are seeking a highly motivated and enthusiastic Group Sales Account Executive to join our Ticket Sales department. This full-time position is responsible for generating ticket revenue through group sales and mini plans, while providing exceptional service to our fans, partners, and community.
This role is ideal for a self-starter who is comfortable with cold calling, email outreach, and face-to-face networking, and who thrives in a fast-paced, goal-oriented environment. An ideal start date is January, with opportunity for growth within the organization.
Essential Duties & Responsibilities
- Generate new business through outbound sales efforts including cold calls, emails, referrals, and networking events
- Sell group tickets and mini plans to businesses, schools, non-profits, and community organizations
- Build, maintain, and grow long-term client relationships
- Accurately track sales activity, leads, and customer information using SCORE CRM and TicketReturn
- Coordinate group outings and assist with execution of game-day set up
- Deliver high-level customer service before, during, and after events
- Represent the Lynchburg Hillcats professionally at community events, and networking functions
- Assist with additional ticket sales and departmental initiatives as assigned
Qualifications & Skills
- Strong verbal and written communication skills with the ability to connect with a wide range of clients
- Sales-driven mindset with comfort in prospecting, negotiating, and closing deals
- Strong organizational, time-management, and multitasking abilities
- Ability to manage multiple accounts, deadlines, and priorities
- Comfortable working in a dynamic, event-driven environment with shifting priorities
Preferred Qualifications
- Prior experience in ticket sales, sales, customer service, hospitality, or event management
- Familiarity with CRM platforms and/or ticketing software
- Interest in sports, baseball, or the live entertainment industry
Position Details
- Position Type: Full-time
- Department: Ticket Sales
- Reports To: Director of Ticket Sales
- Start Date: January (preferred)
- Growth Opportunity: Yes
- Salary Range: $30,000-$38,000
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Salary : $30 - $38