What are the responsibilities and job description for the US LBM Engineering Manager (CRM) - Application Development position at Lyman Lumber Company?
US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment.
A Brief Overview
The US LBM Engineering Manager (CRM) - Application Development will lead and manage our team of high-performing software engineers responsible for implementing CRM & CPQ solutions. This person will own all aspects of software development, delivery, documentation, and support of the strategic initiatives of US LBM.
What you will do
Required For All Jobs
Education Qualifications
Experience Qualifications
Skills and Abilities
US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
A Brief Overview
The US LBM Engineering Manager (CRM) - Application Development will lead and manage our team of high-performing software engineers responsible for implementing CRM & CPQ solutions. This person will own all aspects of software development, delivery, documentation, and support of the strategic initiatives of US LBM.
What you will do
- Collaborate with product leadership and other key stakeholders on defining and executing the strategic roadmap.
- Plan and build a high-performing team required to implement, execute, and support our initiatives. Coach and develop talent.
- Track, monitor, and improve team productivity, efficiency, quality, and team health through industry-standard software engineering metrics.
- Lead and mentor a team of software engineers comprised of employees and contractors, fostering a collaborative, high-performing environment.
- Lead the overall implementation and execution by actively participating in technical design, architecture, and sprint planning. Remove roadblocks to ensure the team is successful
- Act as the technical authority to enforce best practices in Service Now platform configuration, workflows, scripting, and integration.
Required For All Jobs
- Perform other duties as assigned.
- Comply with all policies and standards.
- Adheres to Company's commitment to workplace safety.
Education Qualifications
- Bachelor's Degree or Master's Degree in Computer Science or relevant experience.
Experience Qualifications
- 7 years of software engineering experience focused on application development.
- 3 years of proven experience in software engineering management or technical leadership.
- 3 years of experience in the Service Now Platform.
- Domain expertise in relevant areas of Service Now CRM, such as Sales and Order Management (SOM).
- Experience integrating ServiceNow with ERP/CPQ systems.
Skills and Abilities
- Deep understanding of ServiceNow platform architecture.
- Experience with CPQ applications is a plus.
- Champion ServiceNow best practices to ensure platform stability and support future updates.
- Hands-on experience with the ServiceNow platform, scripting, workflows, and models.
- Proficient in unit testing/e2e testing/load testing frameworks.
- Proficient in leading and growing a team of software engineers.
- Capable of balancing multiple stakeholders and priorities. Capable of understanding strategic initiatives and translating them to tactical execution.
US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.