What are the responsibilities and job description for the Manager Dispatcher position at Lykes Cartage Company?
Company Description
Lykes Cartage Company, Inc. is a reliable and professional expedited transportation company with terminal locations across Texas, Florida, New Mexico. Known for its wide range of services, the company adapts to the evolving needs of its customers. With a modern fleet and skilled team, Lykes Cartage ensures quick and efficient solutions for any specialized transportation requirements. The company takes pride in delivering exceptional service and upholding a strong commitment to customer satisfaction.
Role Description
The Manager Dispatcher role is a full-time position based on-site in Phoenix, Arizona with one of our dedicated partners. Responsibilities include managing daily dispatch operations, scheduling deliveries and pick-ups, optimizing delivery routes, and coordinating with drivers to ensure timely and efficient service. The Manager Dispatcher will also communicate with customers, address inquiries, resolve issues, and maintain accurate records of operations while ensuring compliance with company and regulatory guidelines.
Qualifications
- Proficiency in route optimization, dispatching operations, and scheduling logistics
- Strong communication and organizational skills for driver coordination and customer service
- Analytical and problem-solving skills to address logistics issues and ensure efficiency
- Experience with transportation management systems and related technology tools
- Ability to oversee operations in a fast-paced environment and ensure compliance
- Knowledge of transportation regulations and industry best practices
- Previous experience in a leadership role within the transportation or logistics industry is preferred
- Bachelor's degree in logistics, supply chain management, or related field is a plus
- Flexibility to adapt to dynamic operational needs and schedules