What are the responsibilities and job description for the DISPATCHER position at LYDIA SECURITY MONITORING INC?
Responsibilities and Duties
Respond to emergency alarms
Be a lifeline to customers
Dispatch the authorities (PD/FD/MD)
Answer in-bound phone calls
Resolve customer issues or concerns
Qualifications and Skills
Clear, articulate, and professional telephone voice and etiquette
Excellent attendance required
Excellent customer service skills
High school diploma / equivalent
Basic computer knowledge
Comfortable in a fast-paced environment
Ability to multitask
Requires a successful background check and drug screen testing
Work Remotely: No
Benefits:
• Health, Dental, Vision & Life insurance after 90 days
• 401(k) w/ up to 8% Company Match
• PTO: sick time/vacation
• Tuition Reimbursement, offered annually for employees
As part of your application, be sure to complete the Experience and Education sections in your personal profile in the Talent Community OR upload a resume that includes this information. We will be unable to review your application without these details.
Salary : $16