Operations Manager (Warehouse & Logistics)

Position Overview

We are seeking a dynamic and results-driven Operations Assistant Manager to play a critical role in optimizing our warehouse and logistics operations. You will lead and mentor warehouse associates, ensure seamless execution of daily workflows, uphold rigorous standards for accuracy and productivity, and champion safety and compliance initiatives. This is an exciting leadership opportunity to contribute directly to the operational excellence of a fast-growing logistics company.

Key Responsibilities

• Lead and supervise all warehouse operations including receiving, picking, packing, and shipping to guarantee timely and accurate fulfillment.
• Foster a strong team environment through clear communication, ongoing coaching, and direct engagement with warehouse staff throughout the shift.
• Set, monitor, and enforce department performance metrics focusing on productivity, accuracy, and operational reliability.
• Ensure full compliance with company policies, safety standards, and regulatory requirements.
• Generate and analyze operational reports to drive informed decision-making and continuous improvement.
• Oversee workforce planning, coordinate comprehensive training programs, and actively manage performance and employee development.
• Leverage Warehouse Management Systems (WMS) and other technologies to streamline processes and optimize resource utilization.
• Champion safety culture by leading training sessions, conducting regular inspections, and promoting best practices.
• Develop, review, and update Standard Operating Procedures (SOPs) to ensure consistency and efficiency across operations.
• Conduct regular inventory audits, address discrepancies, and implement damage control measures.
• Collaborate with staffing agencies to align labor resources with operational demands.
• Execute additional duties that support business goals and departmental initiatives.

Qualifications

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• Bilingual in English and Korean preferred, but not mandatory.
• Minimum of 3 years’ experience in warehouse or logistics operations, with demonstrated leadership capabilities.
• Hands-on experience in multi-shift, team-oriented environments is highly desirable.
• Proficient in Warehouse Management Systems (WMS) and Microsoft Office Suite (Excel, PowerPoint, Word).
• Strong leadership presence with excellent communication, problem-solving, and organizational skills.
• Ability to thrive in a fast-paced environment while managing multiple priorities effectively.