Logistics Operation Specialist (Junior)

The CL Operation Specialist is responsible for managing warehouse operations. This role ensures operational excellence, service quality, and productivity across multiple regional warehouse sites while supporting new warehouse launches and customer requirements.

Key Responsibilities

1. Operations Management

• Oversee day-to-day operations of warehouses within the assigned region, ensuring service quality, inventory accuracy, and productivity.
• Monitor site‐level KPIs (inbound/outbound, inventory accuracy, labor productivity, SLA adherence).
• Conduct regular on-site visits to review operational performance and support issue resolution.
• Ensure consistent application of SOPs across all warehouses within the region.

2. Support for New Warehouse Launches

• Assist in planning and executing new warehouse openings within the region.
• Support operational readiness: layout review, resource planning, onboarding of local teams.
• Participate in process setup, pilot operations, and stabilization efforts after go-live.
• Coordinate with engineering teams on layout changes, workflow optimization, and equipment planning.

3. Problem Solving & Continuous Improvement

• Address operational issues escalated by site managers and provide hands-on support.
• Identify inefficiencies and propose improvement initiatives (workflow, headcount, cost structure).
• Implement Lean practices and promote standardization to enhance operational productivity.
• Monitor customer-specific requirements and lead corrective action plans when needed.

4. Customer & Stakeholder Communication

• Serve as a primary operational contact for customers within the region.
• Participate in customer meetings, operational reviews, and performance discussions.
• Support Business Development and Key Account teams in evaluating operational feasibility for new projects.
• Coordinate with public agencies, vendors, and third parties for regional operational support.

5. Reporting & Data Management

• Prepare regional operational reports (KPI, throughput, stock count, cost trends).
• Verify warehouse master data accuracy (facility size, headcount, equipment, contract details).
• Support monthly business performance reviews through data collection and site-level analysis.
• Track progress on logistics cost reduction initiatives within the region.

6. Cross-Functional Collaboration

• Work closely with the national Contract Logistics team to align regional operations with company‑wide strategies.
• Coordinate with Transportation, IT, HR, and Finance teams to support regional operations.
• Share best practices and operational learnings across sites.

Requirements & Experience

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field.
• 3–7 years of logistics or warehouse operations experience; multi‑site experience preferred.
• Experience launching or supporting new warehouse sites is a plus.
• Understanding of warehouse processes (inbound/outbound, inventory management, value‑added services).
• Proficiency in MS Office; WMS knowledge required; CAD experience preferred but not mandatory.
• Strong problem-solving, communication, and customer management skills.
• Bilingual in Korean & English required
• Ability to travel frequently within the assigned region (30–40%).

** This position is not eligible for employer-sponsored work authorization now or in the future. Applicants must be legally authorized to work in the United States without employer sponsorship. **

Equal Opportunity & Inclusive Workplace

LX Pantos America, Inc. is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value diverse backgrounds, experiences, and perspectives, and we strive to create an environment where all employees feel respected and empowered.

We consider all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.