Warehouse Administrator/Warehouse Clerk

Overview
We are seeking a detail-oriented and dependable Warehouse Clerk to join our logistics team. This role is vital in ensuring efficient warehouse operations, including inventory management, order fulfillment, and shipping & receiving processes. The ideal candidate will have prior warehouse experience and familiarity with warehouse management systems, RF scanners, and equipment such as forklifts and reach trucks. This position offers an opportunity to work in a fast-paced environment supporting e-commerce and distribution channels.

Purpose of Recruitment

• Ensure stable and safe management of hazardous materials transportation using ISO Tanks
• Take full responsibility for the end-to-end transportation process—from order placement to dispatch, real-time monitoring, and issue response—to ensure both customer satisfaction and transportation safety
• Strengthen business competitiveness through carrier management and global customer communication

Key Responsibilities

Transportation Operations Management

• Manage the full transportation process: order receipt → dispatch → real-time tracking → proof of delivery (POD) collection
• Respond immediately to safety, delay, and accident issues that may arise during hazardous materials (ISO Tank) transportation
• Coordinate promptly with customers and carriers to arrange alternative dispatches in case of delivery disruptions

Carrier Management

• Source and qualify carriers capable of hazardous material transport, and manage contract agreements
• Negotiate freight rates and oversee contract terms
• Manage carrier safety performance and conduct regular evaluations

Customer Service (CS)

• Share real-time transportation status updates and reports with customers
• Proactively communicate and respond to delays, incidents, or any transportation-related issues
• Facilitate smooth communication with domestic and international clients in both English and Korean

Requirement

• Fluency in both Korean and English (Required) – Able to communicate effectively with global clients and carriers
• Proficiency in TMS (Transportation Management Systems), Excel, Power BI, or similar tools
• Understanding of transportation processes, hazardous materials regulations, and safety management standards
• Strong problem-solving and crisis management skills, with excellent communication abilities

Preferred Qualifications

• Experience in logistics/transportation/Supply Chain Management (SCM) (Entry-level candidates are also welcome)
• Hands-on experience with ISO Tank and hazardous materials dispatching
• Background in 3PL logistics companies or carrier dispatch operations

Familiarity with transportation processes, hazardous materials regulations, and safety management standards

This Warehouse Clerk position is essential in maintaining smooth warehouse operations while supporting our commitment to timely delivery and customer satisfaction.

Pay: $23.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• warehouse clerk: 1 year (Required)

Language:

• Korean (Preferred)

Ability to Commute:

• Shelbyville, TN 37162 (Required)

Work Location: In person

Benefits:

Salary : $23 - $28