Quality Assurance Associate (English & Korean Bilingual)

Description

Position Summary: Quality Assurance Associate

Role Description: Ensures the products meet consistent standards of quality 

Responsibilities:

· Work closely with Technical team and Development team to understand the imported products and ensure the product performance

· Collaborate with customer support representative to identify the quality issues and its scale at customer site

· Document and work to resolve nonconformities and requirement escapes

· Provide feedback to the Technical team on quality issues or samples tested

· Support a root cause analysis process and corrective/preventative actions

· Regularly conduct testing or request a 3rd party lab testing as necessary to verify the product quality against product standards

· Track, analyze test results and report any non-conformance or trends found to the management

· Closely monitor newly launched imported products to ensure the compliance of quality standards

Requirements

Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position:

Education and Work Experience:

· Bachelor degree in engineering or related technical field

· Experience in a manufacturing setting is preferred but not required

Knowledge and Skills:

· Proficiency in Microsoft Office Software

· Korean bilingual required

· Strong attention to detail

· Excellent project management skill

· Willing to learn and adopt to new situations

· Time management skill

Physical Demands: 

· Position requires sitting at a desk working on a computer for at least 2/3 of time.

· Position requires minimal lifting up to 80 lbs.

· Position requires travel up to 10% of time.

· Position requires appropriate use of PPE when applicable.