What are the responsibilities and job description for the Team Member-IHOP position at LV Petroleum?
Job Title: Team Member - IHOP
Join our team at IHOP, a part of LV Petroleum, and play a vital role in providing exceptional dining experiences to our guests. As a Team Member, you will be responsible for delivering outstanding customer service while ensuring that our restaurant runs efficiently and smoothly.
Key Responsibilities:- Greet and seat guests in a friendly manner, ensuring they feel welcomed from the moment they enter.
- Take accurate orders and relay them to the kitchen while providing recommendations on menu items.
- Serve food and beverages promptly, ensuring proper presentation and adherence to quality standards.
- Handle cash transactions accurately, process payments, and manage the cash register.
- Maintain cleanliness and organization in the dining area, kitchen, and restroom facilities, following health and safety regulations.
- Assist in restocking supplies and maintaining inventory as needed.
- Work as part of a cohesive team to provide exceptional service during peak hours.
- Address customer complaints and feedback in a courteous manner, ensuring customer satisfaction.
Join us at IHOP where your contributions will help create a positive, energetic dining atmosphere for our guests!
- Previous experience in a restaurant or customer service role is preferred but not required.
- Strong interpersonal and communication skills to interact positively with guests and team members.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills for handling cash and processing transactions.
- Must have a flexible schedule that includes availability on weekends and holidays.
- A passion for the restaurant industry and providing excellent service to customers.
Weekly pay.
Opportunities for growth and advancement.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Paid Time Off (Vacation & sick pay)