What are the responsibilities and job description for the Arbys Shift Lead position at LV Petroleum?
The Arbys Shift Lead at Arby's is responsible for the daily operations and leadership of the Arby’s location. This role involves overseeing a team of employees, ensuring customer satisfaction, managing food quality and safety standards, and driving sales performance. The Shift Manager must demonstrate strong managerial skills and the ability to motivate employees, while also being hands-on in ensuring exceptional service and operational excellence.
Key Responsibilities:- High school diploma or equivalent; further education in hospitality or business management is an advantage.
- 1-3 years of experience in the fast-food industry, with prior supervisory or management experience preferred.
- Strong leadership and team-building skills.
- Excellent communication and interpersonal abilities.
- Ability to handle and resolve customer complaints efficiently.
- Familiarity with food safety regulations and point-of-sale systems.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Ability to stand for long periods and lift items up to 50 pounds.
- Comfortable performing physical tasks such as food preparation and stocking supplies.
Competitive hourly wage.
Opportunities for growth and advancement.
Employee discounts on food.