What are the responsibilities and job description for the Asset Protection Supervisor (New Jersey & Philadelphia) position at Luxottica (LoA Corporate)?
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If you’ve worn a pair of glasses, we’ve already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.
Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
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Your #FutureInSight with EssilorLuxottica
Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.
GENERAL FUNCTION
The Asset Protection Supervisor (APS) will support Asset Protection and Operational Programs, which safeguard the assets of the Company: merchandise, money, property and the welfare of our customers and associates in geographical area assigned. Through identification of internal and external problems, the APS will assist in mitigating losses that negatively affect assigned locations.
MAJOR DUTIES AND RESPONSIBILITIES
- Drive the shrink reduction programs/activities in assigned area.
- Prepare stores and support the physical inventory process.
- Assist in projects that prevent or eliminate fraud and operational deficiencies.
- Conduct assessments that identify internal dishonesty, operational problems, and training needs.
- Conduct shrink surveys in focus stores and Business Evaluations in focus locations.
- Manage the delivery and execution of AP training programs.
- Work with store teams to correct operational problems and training needs.
- Complete internal investigations/interviews and assist local RMAP/RMI with internal and external investigations.
- Respond to external incidents and represent the organization in court cases when necessary.
- Act as a liaison between law enforcement, Asset Protection, Human Resources, and Operations
- Monitors/reviews incident reports, looking for patterns of loss or training opportunities, partners with RMAP/RMIs on findings immediately and on regularly occurring touch-bases.
- Partners with Law Enforcement to expedite apprehension and prosecution of suspects where key information is readily available.
- Check for compliance of all physical security devices/procedures when visiting stores.
- If applicable, responsible for the supervision of Asset Protection Coordinator program, including recruiting, interview, training, roster, scheduling, and budgeted hours in assigned area.
BASIC QUALIFICATIONS
- College degree or equivalent
- Security/Loss Prevention experience (3-5 years)
- Investigations/ORC experience (1-2 years)
- Ability to provide direction, motivate, and train associates.
- Knowledge of Store Retail Operations
- Excellent written and verbal skills
- Strong knowledge of Physical Security Equipment (alarms, CCTV, EAS)
- Strong interpersonal skills
- Resourceful and results driven.
- Strong computer skills, including ability to navigate social media platforms.
- Flexible to work non-traditional hours including evenings, weekends, and holidays.
Our Diversity, Equity and Inclusion commitment
We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.
