What are the responsibilities and job description for the Liaison Package Handler position at Luxer One?
Package Liaison – Phoenix/Scottsdale (Part Time)
Availability: Monday, Wednesday, Friday (12-5PM, 1-6PM, or 2-7PM)
Luxer One is looking for a professional, organized and customer-focused individual to provide package management services to a luxury apartment building in the Phoenix-Scottsdale area. Come join our growing team!
This service representative will help organize and maintain package reception rooms/locker systems at an apartment complex located in the Phoenix-Scottsdale area. The service rep will visit their assigned property 3 days a week, and perform various duties. This role has the potential to grow and add more hours as locations come onboard.
What You’ll Do:
- Provide in-person support to residents having package questions/issues
- Log recently-delivered packages into the property's automated package management system
- Deliver packages to resident doors or in-unit
- Organize packages within the room, to make it easier for residents to find their packages
- Identify aging/stale packages and prepare them to be returned to sender
- Serve as a primary liaison between property staff, couriers, and the Luxer One support team.
- Perform lightweight maintenance or troubleshoot on the locker/package room management system
This is a part-time role (15-20 hours currently), but this role is also part of a new, expanding service program – with opportunities for growth as the program expands.
Requirements
Who You Are:
- Professional and personable. You will be working in upscale apartment buildings and will be expected to create positive, friendly relationships with both property managers and residents.
- Access to reliable transportation (e.g. a personal car or access to Metro) Ideally, the candidate would live in or near the Phoenix-Scottsdale area.
- Comfortable using technology (you will be using a digital package management system)
- Good organizational and problem-solving skills
- Must be able to work effectively in environments with varying temperatures, including heat and cold, ensuring adherence to safety protocols
- Able to/comfortable with moving and arranging packages, some of which may be bulky
- At least 18 years old.
Benefits
What’s In It For You:
- $21-22/hr
- You’ll have opportunities to advance. We are fans of helping our employees learn different aspects of the business, be challenged with new tasks, mentored, and grow. We promoted 42% of our employees last year!
- As “Luxens”, we celebrate one another's differences and ideas. We're proud of our culture of diversity and inclusion - and, we have programs that bring us together on important issues and provide educational opportunities for all employees.
- 401K with employer match
- Accrued PTO to relax, recharge, and rest
- Accrued Paid Sick Leave
- Liaison Uniform and Equipment Provided
Salary : $21 - $22
