What are the responsibilities and job description for the Front Desk Receptionist position at Luxe nails & spa?
Front Desk Receptionist – Nail Salon
Luxe Nails & Spa is hiring two friendly, organized, and dependable part-time front desk receptionists to join our team. The ideal candidate is professional, welcoming, comfortable multitasking, and able to provide excellent customer service in a busy salon environment.
Position
Part-Time Front Desk Receptionist
Two positions are available to provide coverage Monday through Wednesday. Shifts will generally be approximately five hours.
Salon Hours
- Monday: 10:00 a.m.–7:30 p.m.
- Tuesday: 10:00 a.m.–7:30 p.m.
- Wednesday: 10:00 a.m.–8:00 p.m.
Possible shifts may include:
- Opening shift: 10:00 a.m.–3:00 p.m.
- Closing shift: 2:30 p.m.–7:30 p.m.
- Wednesday closing shift: 3:00 p.m.–8:00 p.m.
Applicants should be available to work a combination of opening and closing shifts. Exact schedules may rotate based on salon needs.
Responsibilities
- Greet guests warmly and assist them upon arrival
- Answer phone calls, text messages and booking inquiries professionally
- Schedule, confirm, reschedule and cancel appointments
- Check guests in and out using the salon’s booking and payment systems
- Collect payments and accurately handle cash and card transactions
- Communicate appointment changes and guest requests to nail technicians
- Help match guests with the correct technician and service
- Explain salon services, pricing, promotions and policies
- Monitor the salon schedule and help appointments run smoothly
- Basic Cleaning
- Respond professionally to guest questions or concerns
- Keep the front desk, reception area and beverage station clean and organized
- Restock drinks, snacks, menus, business cards and front desk supplies
- Complete opening and closing front desk duties
- Assist with social media, promotions and taking salon content when requested
- Notify management of scheduling issues, supply needs or guest concerns
- Maintain guest privacy and protect confidential salon information
Qualifications
- Friendly, positive and professional attitude
- Dependable, punctual and organized
- Strong communication and customer-service skills
- Comfortable answering phones and speaking with guests
- Able to multitask in a busy salon environment
- Basic computer, scheduling and payment-processing skills
- Professional appearance and good personal hygiene
- Able to work independently and as part of a team
- Previous salon, spa, receptionist, retail or customer-service experience is preferred but not required
- Bilingual English and Vietnamese or Spanish is a plus, but not required
What We Are Looking For
We are looking for someone who takes initiative, stays calm under pressure, pays attention to detail and helps create a welcoming luxury experience for every guest.
Location: Luxe Nails & Spa, Santa Ana, California
Schedule: Part-time, Monday through Wednesday
To Apply: Please send your resume, availability and a short introduction explaining why you would be a good fit for our salon.
Pay: Up to $17.00 per hour
Work Location: In person
Salary : $17