What are the responsibilities and job description for the Operations Coordinator position at Luxe Listings?
Overview
Luxe Listings is a growing, Black owned real estate brokerage seeking a sharp, reliable Operations Coordinator to support our internal team full time. This is an in person role focused on keeping the office organized, systems running, and agent support seamless.
Responsibilities
Administrative Support
- Monitor and respond to inquiries in the general inbox
- Maintain team calendars (closings, open houses, office events)
- Answer phones professionally and relay key messages
- Input new leads into our CRM daily
- Restock office snacks and supplies weekly
- Track items that need to be purchased or replenished
- Handle physical hand off of check in office
Back-End Organization
- Maintain Google Drive folder structure
- Keep shared documents labeled and accessible
- Relay agent requests or concerns to the Director
Operational Support
- Upload pre-written content into scheduling platforms
- Track vendor deliverables (e.g. collaborations, posts) in Airtable
- Pull testimonials from DMs, reviews, and emails
- Assist with internal reminders and basic task management
Light Client Agent Communication
- Follow up with open house guests via saved templates
- Respond to DMs with pre-written replies (no sales required)
Required Qualifications
- Strong organizational and time management skills
- Excellent written and verbal communication
- Comfortable using Google Workspace (Gmail, Drive, Calendar, etc.)
- Familiarity with Airtable or willingness to learn quickly
- Ability to multitask and follow through without constant supervision
- Professional, dependable, and client-ready demeanor
Preferred Qualifications
- Experience with Airtable, QuickBooks, Lofty CRM, or scheduling tools
- Interest in real estate, marketing, or business operations
- You love structure, checklists, and systems
- You’re proactive, solution-focused, and collaborative
- You want to grow with a team that values culture, clarity, and excellence
If you are ready to take on this exciting opportunity as an Operations Coordinator, we look forward to receiving your application!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Salary : $20 - $25