What are the responsibilities and job description for the Budtender position at Lux Verde?
Job Summary
Join our vibrant team as a Budtender, where you will be the friendly, knowledgeable face of our cannabis retail store. Your enthusiasm and expertise will guide customers through their purchasing experience, ensuring they find the right products to meet their needs. As a key ambassador for our brand, you’ll create a welcoming environment that promotes responsible consumption and educates customers about our diverse product offerings. Your energetic approach and commitment to excellent customer service will help foster loyalty and drive sales in a dynamic retail setting.
Duties
- Assist customers in selecting products by providing detailed information, including product effects, usage methods, and dosage recommendations.
- Conduct engaging product demos to educate customers about new or featured items.
- Operate the POS (Point of Sale) system accurately for transactions, including cash handling and credit card processing.
- Maintain organized merchandising displays and ensure shelves are stocked with fresh, appealing products.
- Upsell relevant products to enhance customer satisfaction and increase sales opportunities.
- Manage inventory levels by stocking shelves, conducting stock checks, and recording inventory movements.
- Provide exceptional customer service by answering questions via phone or in person with professionalism and courtesy, adhering to proper phone etiquette.
- Support store operations through cashiering duties, basic retail math calculations, and ensuring compliance with all safety and regulatory standards.
- Assist in product demos and educate customers on product features to promote informed purchasing decisions.
- Supervise or mentor new team members when needed, fostering a collaborative team environment.
Qualifications
- Previous retail sales experience, preferably in a grocery store or similar environment involving customer interaction.
- Demonstrated supervising experience or leadership skills in a retail setting.
- Strong communication skills with the ability to engage bilingual customers effectively.
- Familiarity with POS systems and cash handling procedures.
- Knowledge of merchandising techniques and stock management practices.
- Excellent phone etiquette and customer service skills to build rapport with diverse clientele.
- Ability to perform retail math calculations accurately for transactions and inventory management.
- Experience in upselling and product demonstrations to enhance sales performance.
- Basic math skills necessary for cash handling and transaction processing.
- A proactive attitude with an energetic approach to assisting customers and supporting team goals. Join us as a Budtender where your passion for cannabis products combined with your dedication to exceptional service will make a real difference!
Pay: $18.00 - $20.00 per hour
Work Location: In person
Salary : $18 - $20