What are the responsibilities and job description for the Front of House Staff position at Luv's Café?
Job Overview
Luv's Café is seeking energetic, friendly, and reliable Front of House Team Members to help create a warm, welcoming experience for every guest. As a counter-service café, our front-of-house team is the heart of the operation. You'll be the first point of contact, guiding guests from order to pickup with genuine hospitality and attention to detail.
This is a paid position offering the opportunity to grow your skills in a supportive, family-owned hospitality environment.
About Us
We're a husband-and-wife team who started with a seasonal barbecue restaurant in Beach Haven, NJ, and are excited to be opening Luv's Café, a year-round neighborhood café in West Creek, NJ.
We believe that great hospitality starts behind the counter. We value respect, teamwork, accountability, and creating a workplace where people feel supported and proud of what they do.
Our Team Culture
At Luv's Café, every team member matters. We work together to deliver consistent, high-quality service in a fast-paced but positive environment.
What you can expect from us:
- Mutual respect & open communication – your input is valued
- Clear training and support from day one
- Teamwork & accountability – we hold high standards and celebrate wins together
- Positive reinforcement & growth – regular feedback and opportunities to advance
Responsibilities
As a Front of House Team Member, you will:
- Greet guests warmly and provide a welcoming first impression
- Take accurate orders and enter them into the POS system
- Answer menu questions and offer thoughtful recommendations
- Package and manage take-out and phone orders efficiently
- Prepare bagels by toasting and spreading cream cheese and toppings consistently and accurately
- Prepare coffee and espresso-based drinks, following café recipes and quality standards
- Run food, bus tables, and maintain a clean, organized café
- Handle cash and card transactions accurately
- Assist with opening and closing duties as needed
Qualifications
- 16 years old and legally authorized to work in the U.S.
- Friendly, positive attitude with a strong work ethic
- Ability to work well in a fast-paced, team-oriented environment
- Fluent in English with strong communication skills
- Previous café, restaurant, or customer service experience is a plus, but not required
Why Join Luv's Café?
- Competitive Pay: NJ minimum wage shared tip pool
- Growth Opportunities: Quarterly performance reviews with opportunities for raises and bonuses
Pay: $ $20.00 per hour
Expected hours: 18.0 – 36.0 per week
Benefits:
- Paid training
Application Question(s):
When are you available to work?
Morning Shifts: 5:00 A.M .- 11:00 A.M.
- Lunch Shifts: 11:00 A.M. - 5:00 P.M.
- Weekdays (Monday - Friday)
- Weekends (Saturday & Sunday)
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Required)
Ability to Commute:
- West Creek, NJ Required)
Work Location: In person
Salary : $20