What are the responsibilities and job description for the People Operations Assistant position at Luv Bridal?
About Us
Luv Bridal is a modern, multi-state bridal retailer dedicated to delivering an exceptional, bride-focused experience. Our showrooms offer a curated selection of designer gowns in inclusive sizes, complemented by knowledgeable stylists, a welcoming environment, and a commitment to service excellence. With locations across Arizona, California, Colorado, Texas, and Florida, we proudly represent leading labels such as Madi Lane, Evie Young, Serene by Madi Lane, Pronovias, and more.
We foster a supportive and inclusive workplace where team members are valued, encouraged to grow, and empowered to contribute to a positive client experience. Luv Bridal is an Equal Opportunity Employer committed to a collaborative and engaging culture across all showrooms and departments.
Position Summary
The People Operations Assistant plays an integral role in supporting the operational effectiveness of the People Operations department. Based in our corporate office in American Fork, UT, this role serves as a central liaison for day-to-day HR inquiries and drives administrative compliance across the employee lifecycle. From onboarding to offboarding, this position ensures seamless execution of People Operations processes, data accuracy within our HRIS (BambooHR), and a commitment to service excellence that reflects the Luv Bridal brand.
Key Responsibilities
- Act as the primary point of contact for employees regarding People Operations inquiries including benefits, payroll, leave administration, and company policies.
- Maintain accurate employee records within BambooHR, ensuring alignment with compliance, audit, and confidentiality protocols.
- Administer full-cycle onboarding and offboarding processes including new hire documentation, system setup, orientation coordination, and exit logistics.
- Prepare and manage employment verifications, internal correspondence, and policy acknowledgments.
- Assist in benefits administration, including new hire enrollments, qualifying life event changes, and open enrollment coordination through Employee Navigator.
- Monitor leave of absence requests and track compliance with documentation requirements and timelines.
- Ensure People Operations files are organized and compliant with federal, state, and company retention requirements.
- Support communication initiatives by drafting and distributing announcements and internal updates in partnership with the Director of People Operations.
- May assist in talent acquisition tasks such as job postings, resume screening, and interview coordination.
- Provide administrative and logistical support for investigations, corrective action documentation, and internal audits.
- Uphold a culture of service, confidentiality, and professionalism within all People Operations transactions and interactions.
- Identify opportunities to streamline HR processes and improve efficiency.
- Assist with the planning and execution of HR-related events, such as employee recognition programs or training sessions.
- Providing support for various People Operations initiatives and projects as needed.
Qualifications
- Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
- 1–2 years of People Operations or administrative experience required; direct HR support experience strongly preferred.
- Familiarity with employment law, confidentiality protocols, and HR administrative practices.
- Proficiency with Microsoft Office Suite and experience with HRIS platforms such as BambooHR and Employee Navigator preferred.
- Excellent organizational skills with keen attention to detail and commitment to documentation integrity.
- Proven ability to manage sensitive information with discretion and professionalism.
- Strong interpersonal communication skills, both written and verbal.
- Service-oriented, proactive, and adaptable to changing priorities in a fast-paced environment.
Work Environment & Physical Requirements
- This role operates in a professional office environment.
- Extended periods of computer-based work and desk time required.
- Occasional lifting of materials (up to 25 lbs) may be required.
Benefits
Luv Bridal is proud to offer a competitive and comprehensive benefits package that supports the well-being of our employees and their families. Eligible full-time employees have access to:
- Medical, Dental, and Vision Insurance
- Voluntary Life Insurance and Long-Term Disability
- Voluntary Accident and Hospital Indemnity Coverage
- 401(k) Retirement Plan
- Employee Discounts, paid holidays, and additional wellness resources