Director of Global Warehousing

Overview

The Director of Global Warehousing, based in Coopersburg, PA, plays a pivotal leadership role in shaping the strategy, performance, and continuous improvement of Lutron’s worldwide warehousing network. This position drives operational excellence across both internal facilities and third‑party logistics (3PL) partners, ensuring that Lutron delivers safe, reliable, and cost‑effective order fulfillment to customers around the globe.

You will set the vision for global warehousing performance, establish and standardize best‑in‑class processes, and champion a culture of safety, quality, and efficiency. This is a high‑visibility, high‑impact role that influences operations across multiple continents and directly supports Lutron’s growth and customer‑experience goals.

Global Scope

Internal Operations: Lehigh Valley, Austin, Ashland, Chihuahua, London

3PL Network: China, Amsterdam, and additional international partners

Reporting Structure

Reports to: Vice President of Manufacturing

Direct Oversight: Lehigh Valley Warehouse Manager; Global Warehousing Improvement Champion

Dotted-Line Leadership: Site Warehouse Managers

Responsibilities

• Develop and execute a global warehousing strategy aligned to supply chain objectives.
• Establish standard metrics across warehousing, set goals, and drive performance monthly to those goals.
• Establish global standards for warehouse operations and compliance.
• Lead and mentor warehouse managers; run cadence-based performance reviews.
• Ensure inventory accuracy and fulfillment performance across the network.
• Partner with Director of Logistics to manage 3PL SLAs, KPIs.
• Partner with Delivery Team leadership to optimize what sku’s are fulfilled from which locations to optimize service levels.
• Lead change management of SAP best practices at Lutron warehouses.
• Manage global warehousing budget and capital expenditures.
• Assess and mitigate operational risks; maintain contingency plans.
• Promote Lean/6σ principles and continuous improvement culture.
  
  

Success Metrics

• Safety: TRIR/TIR, audit performance.
• Quality: Inventory accuracy %, shipment accuracy %.
• Delivery: Fill Rate, dock-to-stock lead time, Order-to-Ship lead time.
• Cost: Cost per order/line, labor productivity.
• Compliance: Cycle count coverage, export/trade compliance.
  
  

Qualifications

• Bachelor’s degree in Supply Chain, Operations, Engineering, or related field required; advanced degree or APICS/CSCP/CLTD a plus.
• 5–10 years of leadership experience managing multi‑site and global warehousing or distribution operations.
• Demonstrated leadership of end-to-end order fulfillment models spanning high-velocity direct-to-consumer pick, pack, and ship operations and large-scale business-to-business skid and trailer shipments.
• Experience implementing WMS/EWM (SAP preferred) and automation technologies.
• Proven Lean/6σ toolkit; data-driven decision making; financial acumen.
• Cross-cultural leadership and change management skills.
• Willingness to travel globally (~15%).
  
  

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent.  Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com. 

 

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics