What are the responsibilities and job description for the Care Coordinator - Birth to Three Program position at Lutheran Social Services of WI & UP MI?
Full-Time | Hybrid | Waukesha, WI
Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking a full-time Care Coordinator to join our Birth to Three Program, a federally mandated Early Intervention program supporting children ages 0–3 with developmental delays or disabilities and their families.
This role focuses on strengthening families, enhancing child development, and coordinating services using a family-centered, trauma-informed approach. After training, this position offers remote flexibility when not conducting home visits. The team meets every other Tuesday at the Waukesha office. This is a benefit-eligible, full-time position.
What You’ll DoAs a Care Coordinator, you will partner closely with families, service providers, and community resources to support young children’s development.
Key responsibilities include:
- Conducting functional assessments and reassessments
- Developing and implementing individualized, family-centered service plans
- Coordinating and facilitating services aligned with care plans
- Supporting families through education, advocacy, and collaboration
- Maintaining accurate and timely documentation in compliance with regulations
- Coordinating and facilitating family-centered team meetings
- Collaborating with internal teams, supervisors, and community providers
- Managing a flexible schedule based on client needs, including occasional evenings or weekends
- Meeting productivity and service delivery expectations
Education & Experience
- Bachelor’s degree in Social Work, Child Development, or related human services field required
- One year of supervised experience working with families with special needs preferred
Approved Fields Include (not all-inclusive):
- Social Work
- Child Development / Family Relations
- Psychology, Sociology
- Counseling, Marriage & Family Therapy
- Special Education
- Occupational or Recreational Therapy
- Community Mental Health, Rehabilitation Counseling, and related fields
(Transcript and payer review may be required for unlisted degrees.)
Additional Requirements
- Valid driver’s license and reliable transportation
- Ability to meet LSS driving and insurance requirements
- Strong documentation, communication, and organizational skills
- Comfortable working in home, office, and community-based settings
- Ability to respond appropriately in crisis situations
- Community-based role with daily travel
- Moderate physical activity, including bending, kneeling, stair climbing
- Travel may include occasional overnight stays
- Exposure to various environments while serving families in their homes and communities
- Public Service Loan Forgiveness (PSLF) eligibility
- Medical, dental, and vision insurance
- Paid Time Off and 10 paid holidays
- Mileage reimbursement
- Flexible Spending Accounts (Health & Dependent Care)
- 403(b) retirement plan
- Annual wage increases prioritized
- Employee Assistance Program
- Service awards and employee recognition
We serve individuals and families from all backgrounds and strive to create a respectful, inclusive workplace.
LSS is an Equal Opportunity Employer (EOE).