Bilingual Care Coordinator

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Bilingual Care Coordinator to join our growing Milwaukee County CLTS team. This role requires fluency in both Spanish and English.

The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid program that supports children with developmental, physical, and severe emotional disabilities. As a Care Coordinator, you will partner with families to assess needs, coordinate services, develop individualized care plans, and connect children with resources that help them remain safely in their homes and communities.

Schedule: Full-time, Monday-Friday, first shift
Work Environment: Hybrid schedule with up to 2 remote workdays per week

• Complete assessments to identify client and family needs.
• Develop and implement person-centered service plans in collaboration with families, support teams, and providers.
• Coordinate and monitor services to ensure goals and outcomes are met.
• Facilitate family and team meetings.
• Maintain accurate documentation and client records.
• Connect families with community resources and supports.
• Provide services utilizing trauma-informed and family-centered practices.
• Collaborate with service providers, community partners, and internal teams.

• Bachelor's degree in a human services-related field such as Social Work, Psychology, Counseling, Sociology, Special Education, Criminal Justice, or a related discipline.
• At least one year of experience working with children or individuals with developmental, physical, or behavioral health needs.
• Fluent in Spanish and English (required).
• Valid driver's license, reliable transportation, and ability to travel throughout Milwaukee County.
• Strong communication, documentation, organizational, and computer skills.

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Paid Time Off and 10 Paid Holidays
• Mileage Reimbursement
• 403(b) Retirement Plan
• Employee Assistance Program
• Service Awards and Recognition
• Hybrid work schedule

If you're passionate about helping children and families navigate services, advocate for needed supports, and make a meaningful impact in your community, we'd love to hear from you.