What are the responsibilities and job description for the Prgrm and Comm Eng Coor position at Lutheran Social Services of the Southwest?
Classification: Non-Exempt
Status: Full-Time
Join Our Mission
If you are passionate about making a difference and have experience in program coordination, community engagement, volunteer management, and administrative operations, join us in fulfilling the mission of LSS-SW to support and empower our community's most vulnerable members, and our vision of “A future where all people thrive.”
Position Overview
The Program and Community Engagement Coordinator supports the delivery and growth of Family, Friend, and Neighbor (FFN) Caregiver Training programs that promote positive early childhood experiences. This role provides administrative and operational support to program staff, helps ensure compliance with funder standards and contracts, and assists with the day-to-day coordination of program activities. The Coordinator also collaborates with volunteer engagement leadership to expand volunteer participation, strengthen community partnerships, and support in-kind donation efforts. Key responsibilities include program administration, outreach and marketing material development, data management, staff onboarding support, and community engagement initiatives that enhance program impact and service delivery.
Key Responsibilities
Volunteer Coordination:
- Coordinate and support volunteer engagement activities for Children and Family Services programs, including volunteer recruitment, training, onboarding, recognition, and record management.
- Develop and deliver training and orientation programs for volunteers, faith-based organizations, and community groups supporting the FFN Caregiver Training Program.
- Partner with Fund Development to cultivate and maintain relationships with congregations, civic organizations, and community groups through outreach, presentations, advocacy efforts, and ongoing engagement.
- Collaborate with Children and Family Services staff to coordinate the collection and distribution of in-kind donations that support enrolled caregivers and program participants.
- Support agency-wide volunteer and philanthropic initiatives by coordinating communications, events, storytelling, advocacy efforts, and community engagement activities that strengthen organizational support.
Program Coordination:
- Coordinate administrative and operational support for the FFN Caregiver Training Program, including the development, editing, production, and distribution of outreach, parenting, and training materials.
- Manage training and event logistics by maintaining program resources, tracking inventory, and ensuring materials are available to support successful program delivery.
- Support FFN Caregiver Training staff in meeting internal and contractual deadlines while coordinating in-kind donation needs and resources in partnership with the Fund Development team.
Community Engagement:
- Develop and maintain community partnerships by identifying potential partner organizations and coordinating Memorandums of Understanding (MOUs) and partnership agreements with host sites.
- Lead community outreach and engagement efforts, including implementing outreach strategies, representing the program at community events, and building awareness of program services and resources.
Qualifications
- Associate of Arts in Early Childhood, Social Services or closely related field preferred. One year in family support, social services or early childhood and/ or training; or equivalent combination of education and experience may substitute for an associate degree.
- Experience and comfort working with young children birth to 5
- Knowledge of human service systems and resources.
- Provide and maintain a valid Level One Fingerprint Clearance Card
- Clear employment background checks
- Maintain a certification in First Aid and CPR.
- Maintain valid AZ Driver’s License, a clear driving record, and reliable transportation
- Ability to work evenings or weekends when necessary
Other Knowledge, Skills, and Abilities
- Ability to work with diverse communities, faith leaders and congregations.
- Must be able to communicate effectively and have excellent interpersonal skills among a wide variety of audiences
- Proficient computer skills and knowledge of Outlook and Microsoft Office Programs (i.e. Word, Excel, PowerPoint).
- Project management skills that include organizing, documentation, multi-tasking, prioritizing and meeting deadlines.
Physical Demands
- While performing the duties of this job, the employee may be required to sit or stand for long periods.
- The employee frequently is required to use hands to hold objects and operate office equipment.
- The employee may be required to occasionally lift and/or move 30 pounds.
Reasonable Accommodation Statement
We are committed to providing an inclusive and accessible workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Salary : $22