Demo

Navigator, Navigation Center Legal Services

Lutheran Social Services of New York
York, NY Remote Full Time
POSTED ON 10/27/2026
AVAILABLE BEFORE 12/26/2026

POSITION: Navigator
REPORTS TO: Supervising Attorney; Director, Immigration Legal Program; Executive Director for Community Services
CLASSIFICATION: Full Time
STATUS: Salaried Non-Exempt

Position Summary: The Navigator will provide immigration legal orientations, screenings, and services to asylum seekers and other immigrants. The Navigator will provide services under the supervision of program attorneys.
Key Areas of Responsibility:
•    The Navigator will schedule and conduct “Know Your Rights” Immigration Legal and/or Orientation workshops onsite or at partner sites. 
•    The Navigator will assist program attorneys with the preparation and updating of presentations, templates, and other materials needed by the program.
•    The Navigator will meet individually with workshop attendees to answer their specific questions.
•    The Navigator will distribute information for legal service providers to all attendees and make referrals as possible.
•    The Navigator will screen individuals for immigration needs and schedule follow up appointments with program attorneys or other legal service providers.
•    The Navigator will assist eligible clients in filing for change of address, contacting ICE for check-ins, filing for employment authorization documents (EADs), and drafting motions to change venue under the supervision of program attorneys.
•    The Navigator will maintain client files, sort and enter mail, contact clients, and complete follow-up work with clients.
•    The Navigator will maintain data and information as needed for the recording and reporting of services provided.
•    Once a week, the Navigator will convene with the program attorneys for supervision, and to discuss specific client issues.
•    The Navigator will participate in weekly staff meetings with the Immigration Legal Program (ILP).
•    The Navigator will attend relevant meetings and trainings by organizations such as LSSNY, the Mayor’s Office of Immigrant Affairs, U.S. Citizenship and Immigration Services, the Immigration Court, and others as identified by the Supervising Attorney.
•    Other duties as assigned.

Qualifications:

Education:
•    Bachelor’s Degree required.

Skills & Abilities:
•    Fluency in Spanish required.
•    Excellent interpersonal skills and ability to engage with individuals from all walks of life.
•    Excellent verbal and written communication skills.
•    Critical assessment and analysis skills.
•    Ability to manage time effectively, multi-task, determine priorities, and work independently.
•    Knowledge of and experience working with refugees or immigrants preferred.
•    Knowledge about immigration law/system is a plus.
•    Proficiency in Microsoft Office applications.

Special Position Requirements
•    Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years.

Salary : $53,000 - $63,000

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