Demo

Family Service Case Manager

Lutheran Social Services of Illinois
Rockford, IL Full Time
POSTED ON 4/9/2026
AVAILABLE BEFORE 5/8/2026
Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

LSSI is hiring a full-time Family Supportive Services Case Manager, Monday through Friday from 9:00am to 5:00pm. Responsible for providing full casework services to assure the safety and well-being of children by assisting families to meet minimum parenting standards. Also responsible for ensuring the service provision is in compliance with state mandates, COA standards, agency policies, and program plans.

Benefits And Perks

LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

  • On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
  • Competitive salary based upon relevant education, experience, and licensure.
  • Salary $58,000-$60,500/Annually.
  • Opportunity for advancement.
  • Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
  • The paid training you need to learn, grow, and succeed!

Essential Functions

  • Coordinate and collaborate with other service providers, schools and healthcare facilities to promote and ensure child well-being and safety during service delivery.
  • Assess family service needs and provide linkage to community resources to remediate problems and prevent abuse or neglect and verify participation.
  • Provide strengths-based case management to facilitate the resolution of low to minor challenges contributing to risk to children.
  • Advocacy with medical or governmental institutions.
  • Complete and submit all required reports, documents, and billing accurately and timely as required by the agency and funding sources.
  • Participate in supervisory process for guidance, direction support, and approval of decision-making, assessment, service planning and intervention.

Position Qualifications

  • Bachelor’s degree in social work or in a related human service field required.
  • Background check clearance, both criminal and CANTS required.
  • State licensing/certification as required by the State of Illinois Department of Children and Family Services.
  • Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
  • Experience in social service work preferred.
  • Experience working with schools, healthcare facilities and government institutions preferred.
  • Demonstrated ability to relate to others and influence people.
  • Valid driver’s license, in good standing for the state of residency required.
  • Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law. 

Salary : $58,000 - $60,500

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