Employee Experience and Engagement Specialist

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

LSSI is hiring a full-time Employee Experience and Engagement Specialist supporting the design, implementation, and coordination of programs and initiatives that enhance the employee experience across the entire employee lifecycle, including onboarding, engagement, recognition, communication, and retention.

Working in collaboration with the Director of Employee Experience and Engagement, the Specialist helps execute engagement strategies, collect and analyze employee feedback, coordinate employee recognition initiatives, and support life-event and wellness programs that strengthen LSSI’s culture and mission.

Benefits and Perks: LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience and licensure.
• Salary $55,000-65,000 Annually.
• Opportunity for advancement.
• Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!
  
  

Essential Duties & Responsibilities

• Coordinate employee experience and engagement initiatives across the employee lifecycle, ensuring alignment with organizational goals.
• Administer and manage the support of the Gallup Q12 employee engagement survey process, including tracking participation, supporting action planning, and monitoring follow-through.
• Compile, track, and analyze employee feedback data to identify trends and opportunities to improve employee engagement.
• Develop recommendations based on data insights and communicate findings to the Director and VP HR to support informed decision-making.
• Coordinate employee recognition initiatives, including milestone recognition, appreciation programs, and organizational recognition events.
• Facilitate engagement-related meetings, including committees, subcommittees, and employee listening sessions.
• Maintain tracking systems and documentation related to engagement programs, recognition programs, and employee feedback.
• Collaborate with HR, Communications, Leadership Development, and other departments to support engagement initiatives and employee experience strategies.
• Assist in monitoring engagement program effectiveness and preparing reports or summaries for leadership.
• Demonstrate professionalism, integrity, and collaboration in working with employees, leadership, and external partners.
• Support the coordination of employee events, engagement activities, and recognition initiatives.
• Serve as a point of contact for employees with questions related to engagement initiatives and programs.
• Assist with vendor coordination and logistical arrangements for engagement-related programs.
• Maintain program materials, documentation, and internal resources related to employee experience initiatives.
• Assist with scheduling meetings and preparing materials for engagement committees and leadership discussions.
• Respond to inquiries and communications in a timely and professional manner.
• Perform other duties and responsibilities as assigned.
  
  

Position Qualifications

• Bachelor's degree in social work, human resources, business administration, communications or related field preferred. (required)
• Masters preferred.
• Minimum 3 years of relevant professional experience required.
• Experience collecting and analyzing employee feedback data.
• Experience facilitating meetings or focus groups.
• Strong organizational and project coordination skills.
• Strong interpersonal skills with the ability to build relationships and collaborate across departments and levels of leadership.
• Ability to work collaboratively across departments and support multiple initiatives simultaneously.
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and professionalism when handling employee-related matters.
• Excellent organization, presentation and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
  
  

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.