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Counselor Case Manager, Mobile Crisis

Lutheran Social Services of Illinois
Chicago, IL Full Time
POSTED ON 6/7/2026
AVAILABLE BEFORE 7/14/2026
Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

LSSI is hiring a full-time Mobile Crisis Counselor Case Manager. Responsible for screening children and adults for psychiatric hospitalization and providing intensive short-term services to ensure stabilization.

Schedule: Three, 12-hour days and One, 4-hour day

Benefits And Perks

LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

  • On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
  • Competitive salary based upon relevant education, experience, and licensure.
  • Salary $25-$27/Hourly.
  • Opportunity for advancement.
  • Comprehensive benefits package for Full-time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
  • The paid training you need to learn, grow, and succeed!

Essential Functions

  • Assess children, adolescents, and/or adults in psychiatric crisis for hospitalization and facilitate hospitalization at location of need.
  • Provide crisis counseling and coordination to help stabilize current psychiatric crisis if client doesn’t not meet criteria for inpatient hospitalization.
  • Maintain client record in the electronic health record in accordance with licensure and accreditation standards.
  • Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner.

Position Qualifications

  • Bachelor’s degree in social work, counseling, or related field required.
  • Master’s degree in social work, counseling, or related field preferred.
  • Background check, both criminal and DCFS, clearance required.
  • Certification in IM CAT and/or IM CANS required.
  • Completion of HFS trainings (de-escalation, Crisis Safety Planning, Mobile Crisis) required.
  • Trained and proficient in the use of electronic health care record required.
  • Demonstrated ability and experience working with clients in the community.
  • Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
  • Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
  • Valid driver’s license, in good standing for the state of residency required.
  • Access to reliable transportation required.
  • Valid IL statutory minimum liability insurance coverage, bodily injury, and property damage required.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law. 

Salary : $25 - $27

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