Dispatcher

Job Description: Introduction: At EverTrue, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with – residents and coworkers – every day. Summary: Demonstrates the philosophy of the sponsoring Lutheran congregations, through upholding the EverTrue mission of “Older Adults Living Life to the Fullest”, core values and code of conduct. Performs dispatch, phone, and clerical support in accordance with established procedures. Essential Duties and Responsibilities: Operates telephone/paging system receiving and transferring all incoming, internal, and external phone calls and making pages Serves as point person for residents to call in maintenance issues; Documents maintenance issues and puts in a ticket to Maintenance Department Monitors and responds to the location’s fire alarm system Conducts overhead announcements during emergency situations Maintains a current listing of residents by name and room number/address, emergency numbers, on-call personnel, department and employee extensions and critical residents Greets and provides directions/information to visitors, residents and other customers and greets visitors, residents and other customers while monitoring the front desk in the absence of the receptionist Controls building access, monitors weather conditions and alarms and directs emergency personnel to destinations as needed Monitors key system controlling access to cards, CCTV systems and two-way talk system Reports suspicious individuals and suspicious calls to supervisor immediately Qualifications, Knowledge, Skills & Abilities: High school diploma or GED required Six or more months of prior experience as Dispatcher Must be able to read, write, and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations. Basic computer skills, ability to retrieve data, and data entry Physical Requirements and Working Conditions: The physical requirements and working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel objects, tools, or controls; talk and hear. On occasion, may be subject to emotionally upset residents, or family members. Is willing to work beyond normal working hours and on weekends and holidays when necessary. Is subject to loud noises from machinery. Is subject to exposure to fumes or airborne particles, and toxic or caustic chemicals. Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the AIDS and Hepatitis B virus within guidelines of standard precautions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state, and local laws and standards. Evertrue Pay & Benefits Pay grade: 09, $16.20/hour to $25.15/hour. Eligible for shift differentials: No. For information on EverTrue benefits-eligibility by employment status, please see below. All employees: Paid Time Off (PTO) and PTO Sell-back, Retirement savings benefits with an employer match contribution, Education Financial Assistance, Employee Assistance Program (EAP), Wellness, Pay advances (PayActiv), Caregiver support (TCARE), Leaves of Absence, Special retail deals and discounts (Perkspot), and Commuter support. Part-time: In addition to the benefits provided to all employees… Extended Sick Pay, Bereavement Pay, and Jury Duty Pay. Full-time or Weekend Option: In addition to the benefits provided to all employees and Part-time employees… Medical/Pharmacy, Dental, Vision, Flexible Spending Accounts (Healthcare and Dependent Care), Life insurance, Disability (Long-term and Short-term), Voya income protection benefits (Hospital, Critical Illness, and Accident), and Pet insurance. Additional Information: N/A Lutheran Senior Services is a faith-based, mission-driven not-for-profit network that specializes in enhancing life for seniors, ages 62-plus. With 19 locations in Missouri and Illinois, we offer quality choices and exceptional support for retirement living. Through affordable housing sites, in-home services and senior living communities, we provide a person-centered approach to a comprehensive continuum of life choices. Building upon a tradition of excellence for over 160 years, Lutheran Senior Services is fulfilling its Christian mission of Older Adults Living Life to the Fullest.

Salary : $16 - $25