Director of Life Coaching Services (Social Work)

Lutheran Homes & Health Services, an Illuminus Community, is looking for a Director of Life Coach Services (SW) to join our Senior Care community. We have been a part of the local community caring for the families of Fond du Lac and the surrounding area since 1936. Conveniently located in the heart of downtown Fond du Lac, Lutheran Homes & Health Services provides assisted living, skilled nursing and short-term rehab services to older adults.

Lutheran Home & Health Services continues to honor and preserve its Christian values, which have been at the heart of its mission for over 80 years, and continues to provide care that serves the mind, body, and spirit.

Position Highlights:

• Full-time, Salaried position
• $67,000 to $80,000 annualized salary, dependent upon experience
• Schedule: General Mon-Fri Business Office hour schedule
• Required: Social Worker Degree/Certification

Our Director of Life Coach Services is responsible for maintaining census goals (for Skilled Nursing Facility & Assisted Living) while managing all referrals to the campus health centers including the following:

• coordinate discharge planning
• assist residents and their families in making the adjustment to life in a nursing home
• maintain documentation standards
• advocate for and maintain resident rights

Job Responsibilities include:

• Maintains and actively promotes effective communication with all individuals.
• Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
• Responsible for on-call services, as assigned.
• Assist new residents and families with the adjustment to community living and the schedules and routines of nursing home.
• Oversees Resident Care Planning as facilitated by the Life Coach Team.
• Coordinates initial staffing/discharge planning with resident, family, and interdisciplinary team.
• Completes Minimum Data Set and Resident Care Plan related to Social Service.
• Recommends referrals to appropriate agencies in cases of financial or psychosocial concerns, or desired return to the community.
• Acts as discharge coordinator. Provides assistance to other staff, the resident and his/her support system at the time of admission and prior to discharge as under HFS132.
• Assists the resident in meeting personal needs in the absence of the responsible party.
• Maintains current social work progress notes and documents interactions as needed.
• Completes or arranges assistance for residents in completing necessary forms including advance directives.
• Compiles information about community health and social services available, and keeps a current resource file on these services.
• Manages Quality Assurance responsibilities.
• Facilitates an environment that encourages residents and families to share any concerns or questions.
• Is the Grievance Officer and coordinates and manages the process.
• Acts as supervisor to Life Coaches and completes performance reviews and supervision.
• Performs other duties, as assigned.

• Wisconsin Social Work License
• 4-5 years of related work experience
• Proven success in working cooperatively with others and relate well to the patients, families, staff, churches and the community in general

Benefits include:

• FREE Direct Primary Care (DPC) for employees enrolled in our health plan—no copays for primary care visits and personalized access to your provider
• Low-cost health insurance through our self-funded health plan designed to keep more money in your paycheck
• Dental, Vision, Life and Disability Insurance
• Flexible Spending Account (FSA)
• 401(k) Retirement Plan with a company match of $0.50 for every $1 you contribute, up to 6%
• Tuition Reimbursement
• Paid Time Off
• Mission-driven culture where you can make a meaningful difference every day

*Benefits may vary based on employment status.*

Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart, and management support and consulting.

The people of Illuminus are not just our colleagues, our employees, our residents—they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.

#LHHSRN