Laboratory Manager

Job Summary

The Manager, Lab is responsible for overseeing the administrative, fiscal, and technical operations of the clinical laboratory to ensure efficient workflow, regulatory compliance, and high-quality patient care. This role involves planning, organizing, and evaluating laboratory functions while managing personnel, budgets, and resources. The Manager serves as a technical supervisor for on-site and off-site clinical laboratory functions, ensuring adherence to corporate policies and regulatory standards.

Essential Functions

• Plans, organizes, directs, and evaluates the work of the clinical laboratory, ensuring coordination with other hospital departments to support efficient operations and quality patient care.
• Hires, trains, evaluates, and develops laboratory personnel while ensuring staff competencies are assessed on an ongoing basis.
• Ensures compliance with all regulatory requirements, including CAP, CLIA, JCAHO, and other relevant standards, maintaining proper documentation and readiness for inspections.
• Establishes, reviews, and updates department policies, procedures, and job descriptions to align with organizational and regulatory requirements.
• Manages the department budget, demonstrating fiscal accountability and achieving outcomes within allocated resources.
• Collaborates with other hospital departments to resolve issues that impact patient care delivery or organizational objectives.
• Delegates tasks appropriately while maintaining accountability for departmental operations and outcomes.
• Actively engages in quality assurance and safety initiatives within the department, addressing issues promptly to maintain high standards.
• Utilizes hospital-wide and department-specific computer software and technology to streamline laboratory processes and improve efficiency.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.
  
  

Leadership Responsibilities

• Supervision and Staff Management
• Provides leadership, mentorship and professional development opportunities for departmental staff.
• Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
• Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight
• Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
• Monitors expenditures, ensuring cost-effective delivery of services.
• Evaluates and implements new technologies to enhance operational efficiency.
• Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance
• Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
• Participates in audits, inspections and accreditation processes as applicable.
• Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
• Works closely with leadership teams to coordinate and improve service delivery.
• Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
• May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Bachelor's Degree in relevant field required or
• Four (4) plus years of direct experience in lieu of a Bachelor's degree required
• Master's Degree preferred
• 2-4 years of experience in closely related field with Bachelor's degree required
• 2-4 years of previous leadership experience preferred
  
  

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
  
  

Licenses and Certifications

• MLS - Medical Lab Scientist (Formally MT Certification) required or
• ASCP - Medical Technologist required
• Certified Medical Laboratory Technician (MLT)-AMT preferred or
• CLS-L - Clinical Lab Scientist License preferred