What are the responsibilities and job description for the Case Manager, Dana Village position at Lutheran Family Services?
Case Manager, Dana Village
Job Type
Full-Time
Position Summary:
- A Case Manager provides direct services to the residents of Dana Village, including those participating in the Root Rise program that serves former foster youth residing in Independent Living. The overarching goal is to provide case management services to individuals and their dependents to create both short and long-term goals leading to self-sufficiency and self-reliance.
Job Duties:
- Provide quality and timely client-centered services to all program participants, including but not limited to education, finance, health, legal, and social services
- Maintain regular contact to ensure client needs are met and progressing towards self-sufficiency.
- Comply with funder, program, and organization requirements.
- Work closely with health, education, and social service providers in the area to provide holistic case management services.
- Complete individualized assessments of clients, addressing both short-term and long-term needs.
- Document and track client’s progress, case notes, and required data in appropriate systems in a timely manner.
- Attend and participate in staff meetings for training, team building, and program planning as required.
- Participate in regular supervision meetings discuss case, strategy, monitor client progress, etc.
- Utilize resources for addressing difficult client situations.
- Work closely with employment and education staff to ensure a client-centered holistic array of care.
- Demonstrate respect for all people, families, and communities.
- Ensure adherence to service provision standards and program outcomes.
- Other duties as assigned.
Required Skills/Abilities:
- Linguistically and culturally competent to holistically serve the foster youth populations.
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to act with integrity, professionalism, and confidentiality.
- Proficient with Microsoft Office Suite or related software.
- Positive, respectful demeanor toward staff, clients, and the public.
- Regular and predictable attendance, and promptness for work
- Commitment to uphold the mission, vision, values of Lutheran Family Services
- Support Lutheran Family Services in the organization’s objective to be a diverse, equitable, inclusive, and accessible workplace
Position Competencies:
- Verbal Communication
- Written Communication
- Critical Thinking
- Organizational Skills
Education and Experience:
- Bachelor’s degree in Human Services related field preferred. High school diploma / GED required.
- Experience providing case management services to individuals and families preferred.
- Knowledge and experience working with diverse populations preferred.
- Bilingual language skills (fluent in English and Spanish) preferred but not required.
- Valid driver’s license, liability auto insurance, and ability to drive on organization business.
Physical Requirements:
- Work environment (in office and in community).
- Company-issued laptop and cell phone.
- Travel to various office locations to support client services, as needed and as applicable by region.
- Must be available to work some evenings, as arranged with supervisor.
Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin.
Salary : $65,582 - $92,801