Demo

Receptionist/Patient Scheduler

Lutheran Family Service
Fort Dodge, IA Full Time
POSTED ON 4/5/2026
AVAILABLE BEFORE 6/4/2026

Do you want to use your clerical, computer and people skills to make a real difference for people in need? Are you looking for a more rewarding career?

Become an important part of a growing team of professionals who support the ministries of Lutheran Family Service by providing office support, interacting with clients, and keeping our office a positive, welcoming, supportive and productive environment.

Benefits Offered:

· Health, Dental and Vision Insurance

· Paid Time Off (PTO)

· Holiday Pay

· Flex Spending Account

· Health Savings Account

· 403(b) – nonprofit equivalent of 401(k)

· Retirement Plan

· Short-Term Disability

· Life Insurance

· Employee Assistance Program

· Professional Development Assistance

Major Areas of Responsibility:

· Perform a range of clerical and administrative tasks to support daily operations in an office setting

· Greet clients and provide customer service to them

· Answer phone calls and emails, schedule appointments, and take and deliver messages

· Keep an inventory of office supplies and order new materials as needed

· Provide back-office support for the ministry team and various services offered

· Support mental health counselors with new client intake paperwork & insurance verifications

· Process daily mail, including gifts and forward information to appropriate staff

· Enter data into various programs

Skills and Abilities:

  • Interpersonal communication and customer service
  • Proficient in Microsoft Word, Excel, and Outlook
  • General comfort with computers and learning new programs
  • Organization and multi-tasking
  • Flexibility and the ability to prioritize new tasks as they come in

Requirements:

  • Desire to work in a Christian, faith-enriching setting
  • High school diploma or GED
  • Office support experience preferred but not required

Since 1901, Lutheran Family Service has been there for people in their time of need providing a variety of services including unplanned pregnancy counseling, mental health counseling, marriage counseling, adoption services, church worker support, elderly outreach and life advocacy. Lutheran Family Service is a Christian, not-for-profit organization helping anyone in need, regardless of their faith – no need to be Lutheran or a Christian to use counseling services. For more information, visit LutheranFamilyService.org.

If this sounds like a fit for you please apply today!

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Application Question(s):

  • When would you be available to start?

Education:

  • High school or equivalent (Preferred)

Work Location: In person

Salary : $16 - $20

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