What are the responsibilities and job description for the Finance Operations Manager position at Lutheran Community Services Northwest?
Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope
As an employer of choice, we’re deeply committed to supporting our employees—because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind
The Operations Manager strengthens the organization’s ability to serve its mission by ensuring that facilities, finance and accounting operations run smoothly, efficiently, and with integrity. By managing processes, supporting compliance, and coordinating resources, the Finance Operations Manager enables staff and leadership to focus more fully on delivering high-quality services to the community.
- Please note candidates must reside in our three-state operating area of either Oregon, Washington or Idaho**
As an employer of choice, we’re deeply committed to supporting our employees—because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind
- A 37.5 per hour work week to ensure work/life balance
- Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
- Employer-paid short- and long-term disability insurance
- Life insurance coverage at no cost to you
- Up to 2 weeks of vacation in your first year (based on hours worked)
- Up to 2 weeks of sick leave (based on hours worked)
- 12 paid agency recognized holidays
- 2 floating holidays to use your way
- 403(b) retirement plan with employer matching (eligibility applies)
- Access to our Employee Assistance Program (EAP) for you and your family
- Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status
The Operations Manager strengthens the organization’s ability to serve its mission by ensuring that facilities, finance and accounting operations run smoothly, efficiently, and with integrity. By managing processes, supporting compliance, and coordinating resources, the Finance Operations Manager enables staff and leadership to focus more fully on delivering high-quality services to the community.
- Act as a primary point of contact for finance-related operations, coordinating with Finance, Accounting, and Facilities teams to align priorities and track progress toward goals.
- Lead and coordinate multi-stakeholder projects, driving process improvements to strengthen efficiency, compliance, and data accuracy.
- Support monthly, quarterly, and annual financial close processes, audits, regulatory, and tax filings through documentation management and coordination with internal and external stakeholders.
- Track procurement and reconcile credit card statements with receipts for the CFO.
- Manage financial and administrative records, ensuring accurate documentation, filing, and reporting.
- Serve as a liaison with vendors and facilities partners, supporting office moves, space planning, and adherence to security and safety protocols.
- Organize and support staff meetings, training, and occasional special events to foster operational effectiveness and team collaboration.
- 3 years of administrative, office management, or operational support experience.
- Strong organizational skills and attention to detail.
- Ability to handle confidential information with discretion.
- Excellent written and verbal communication skills.
- Proficient with Microsoft Office Suite
- Experience working with CFOs or finance departments
- Familiarity with or supporting nonprofit organizations.
- Strong interpersonal skills
- Knowledge of facilities management, accounting operations and office safety standards.
- Demonstrated ability to lead cross-functional teams, manage performance, and support organizational goals across departments
- Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.
- Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle
- Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
- Travels between worksites occasionally.
- Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, faith-based settings such as churches
- Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program