Director of Environmental Services

Shift: Full-time, day shift position, with flexibility to work other hours as needed to support facility requirements.

Employees are an important part of life at The GreenFields!  Not only do they help our residents to achieve their goals, but they also help them to maintain an optimal quality of life. We're looking for caring, compassionate employees to join our team and to help us fulfill our mission to deliver the area's BEST senior care! 

Position Summary:

The Director of Environmental Services plays a vital role in creating a safe, comfortable, and welcoming home for our residents.  This position provides leadership and oversight for the Maintenance, Housekeeping, and Laundry departments, ensuring the community remains clean, well-maintained, compliant, and always resident-focused.  The Director works closely with residents, families, staff, contractors, and community leadership to support daily operations, address concerns, coordinate projects, and promote a culture of teamwork, service excellence, and continuous improvement.

The ideal candidate is a hands-on leader who takes pride in maintaining a beautiful and safe environment while supporting and developing a dedicated team.  Responsibilities include overseeing preventive maintenance programs, managing building systems and safety initiatives, coordinating vendors and capital projects, ensuring regulatory compliance, and responding to the evolving needs of the community.  Through strong communication, technical expertise, and a commitment to resident wellbeing, the Director of Environmental Services helps ensure that every resident enjoys a safe, secure, and welcoming place to call home.

Job Responsibilities

• Decision Making:  Objectively evaluates alternatives. Makes the right choices.  Sensitive to others’ needs when making decisions. Obtains approval for decisions as appropriate.
• Job Knowledge: Possesses knowledge to perform job functions and responsibilities.  Grasps new concepts quickly and apply them to improve results.  Familiar with other company functions related to the job.
• Initiative:  Pursues objectives even when faced with obstacles.  Recommends improvements, is open to change and implements ideas when appropriate.  Assists others and asks for additional assignments.
• Planning & Organization:  A multi-tasker.  Establishes priorities and structures work to accomplish tasks in an orderly manner.  Is flexible and anticipates the needs of clients and team.  Maintains neat work area.
• Problem Solving:  Quickly identifies, assimilates, and comprehends elements of situations.  Understands implications of actions. Solves problems.
• Quantity and Timeliness of Work:  Produces the highest quantity of work in the time allowed.  Little time is lost in non-productive or marginally productive activities.  Reliably meets deadlines.  Exemplary attendance
• Quality of Work:  Work is error free and can be utilized by others without modification.  Pay attention to the details.  The format of work is simple to understand and reflective of the Niagara Lutheran brand or image.
• Safety: Practices all safety requirements.  Looks for and addresses all safety hazards.  Actively participates in safety training to maintain awareness of best practices.
• Technical Knowledge:  Proficient in the use of hardware, software, equipment, tools and other materials necessary to accomplish work.  Keeps equipment and tools in excellent condition.
• Presentation:  Presents in both formal and informal situations with confidence, clarity and accuracy.  Tries to understand and integrate the perspectives of others.  Dresses appropriately.  Is professional.
• Develops actions plans to address residents’ concerns, regulatory agencies compliance issues and the efficient operation of the department. Communicates with department heads and Executive Director addressing any prospect concerns related to move in or general community service.
• Communicates with other department heads and Executive Director addressing any operational concerns and develops sense of common purpose and cooperation.
• Develops comprehensive preventative maintenance plan for all building systems and master schedule for service delivery i.e., annual cleaning schedule.
• Supervise safety and fire protection systems ensuring the safety of the community.
• Utilize technical skills i.e., building repair/upkeep, electrical, plumbing, etc. for the efficient operation of the community.
• Always adheres to dress code policy.
• Always adheres to time and attendance policy.
• Practices safe work habits and follows all safety procedures of the facility.
• Assures the safety, security, and wellbeing of our residents.

Position Requirements:
EXPERIENCE and EDUCATION REQUIREMENTS: Associate’s degree in building maintenance, 3-5 years experience in plant operations and supervising staff.

SPECIFIC REQUIREMENTS:

• Must be able to read, write, speak, and understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with staff, residents, family members visitors, government agencies/staff, and the general public.
• Must be knowledgeable of practices and procedures, as well as laws, regulations, and guidelines that pertain to CCRCs.
• Must possess the ability to plan, organize, develop, implement, and interpret department programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care.
• Must have patience, tact a cheerful disposition and enthusiasm, as well as the willingness to handle challenging residents/associates.
• Must be able to communicate with the staff, and other department supervisors.
• Maintains a rapport with the residents and their families.
• Must be willing to seek out new methods and be willing to incorporate them into existing practices.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.
• Must attend and participate in continuing educational programs.
• Must have valid state of residence driver’s license.
• May be required to use personal vehicle.

PHYSICAL AND SENSORY REQUIREMENTS:

• Must be able to move intermittently throughout the work day.
• Must be able to cope with the mental and emotional stress of the position.
• Must meet the general health requirements set fourth by the policies of this facility.
• May be necessary to assist in the evacuation of residents during emergency situations.
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
• Must be able to push, pull, move, and/or lift a minimum of fifty (50) pounds.
• Must be able to climb stairs.
• Must submit to and pass an annual physical examination.

Working Conditions:

• Will work in a well lighted and ventilated area.
• Will be subject to frequent interruptions.
• May be asked to work beyond normal working hours, and in other positions temporarily, when necessary.
• Light to moderate expenditure of physical effort as it relates to lifting, carrying, pushing, and pulling.
• Travel is required to the community’s needs.
• May be subject to call-backs during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)
• Is subject to injury from falls, burns, from equipment, odors, etc., throughout the work day, as well as reactions from dust, disinfectants, tobacco smoke and other air contaminates.

EEO Statement

We are an equal opportunity employer.  Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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Salary : $25 - $29