Sales & Client Relations Associate

Luther Lanard PC is seeking a Sales & Client Relations Associate to be the first point of contact for prospective clients and a key support to the client relations team. This is a hybrid role: 75% client relations, 25% administrative support. You'll work 4 days in our Newport Beach office and 1 day remotely. This position is ideal if you're energized by talking to people, enjoy the variety that comes with wearing multiple hats, and want to be part of a growing team where your contributions directly impact the firm's success. Compensation:$70,000 - $85,000 yearlyResponsibilities:What You'll Do Be the First Voice Clients Hear Conduct initial consultations with prospective franchisee clients, understanding their concerns and determining how we can help Make follow-up calls that feel personal, not robotic—you're building relationships, not just checking boxes Help manage our potential client pipeline so nothing falls through the cracks Support Business Development Attend conferences and trade shows to represent the firm and connect with franchisees who need our help Assist with client onboarding to ensure new clients have a smooth experience from day one Manage data and systems that keep the client relations engine running smoothly Keep the Office Running Maintain an organized, well-stocked, and welcoming office environment in Newport Beach Coordinate with vendors and internal team members as needed What Makes This Role Different You're Not "Just Admin" Yes, there's administrative work involved—every role has some. But 75% of your time is spent engaging with people: prospective clients, conference attendees, and the team. You're a connector, not a paper-pusher. Variety Keeps It Interesting One day, you're on the phone with a frustrated franchisee, helping them understand their options. Next, you're at a trade show meeting potential clients face-to-face.  Your Voice Matters You'll work closely with leadership and the client relations team. If you see a better way to manage the pipeline or improve the client experience, we want to hear it. Flexibility That Works One remote day per week (typically Fridays), plus the understanding that life happens and we're not going to micromanage your time as long as the work gets done.Qualifications:What We're Looking For Required Qualifications: Bachelor's degree 3 years of experience in sales or customer service The Attributes That Matter: Strong communicator – you're clear, personable, and professional on the phone and in writing Organized and proactive – you manage deadlines and follow-through without needing reminders People-focused – you genuinely enjoy helping people and building rapport Tech-savvy – comfortable with CRM systems, databases, and learning new tools quickly Self-directed problem-solver – you can think on your feet and figure things out independently Comfortable with ambiguity – some days are predictable, others aren't, and you roll with both About CompanyLuther Lanard is a boutique franchise law firm passionate about helping franchisees navigate complex legal matters. Located in Newport Beach, we're a team of 20 that combines high-quality work with a collaborative, supportive culture. We believe in balancing professional excellence with quality of life. You'll find team events, good humor, genuine relationships, and a work environment where people actually like coming to the office. If this sounds like the kind of role where you'd thrive, let's talk.

Salary : $70,000 - $85,000