What are the responsibilities and job description for the Entry Level Service Department Support Staff position at Luther Family Ford?
Entry Level Service Department Support Position
For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today!
The Service Support position is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.
What We Offer
Medical, Dental & Vision
401k with Match
Paid Vacation
Growth Opportunities
Paid Training
Family Owned and Operated
Long Term Job Security
Health and Wellness
Accident & Critical Illness
HSA/Flexible Spending
Pet Insurance
Employee Discounts
State of the Art Facility
Paid Certification
Ongoing Certification
OEM Certification
Busy Shop
Responsibilities
Greet Service customers on the drive and perform registration.
Answer phones & direct calls to appropriate person as needed.
Maintain service drive and lounge area.
Assistance with taking messages and handling schedule changes.
Provide prompt, friendly, and efficient hospitality services, with adequate knowledge of surrounding areas.
Move vehicles on and off the service drive in an expedient manner.
Pick-up and delivery of customers and customer vehicles as needed.
Special projects as assigned by the Service Manager.
Providing other services as needed.
Qualifications
High School graduate or equivalent.
Valid Driver’s License with clean driving record.
Must be able to work in a culturally diverse group.
Excellent verbal communication skills.
Must be outgoing and personable.
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records and verification of social security number.